Few issues i've been facing with HAI

[mohab]

actually what i mean by RJ45 jacks i mean the transparent plastic part at the end of the Cat5 cable....it seems to break on its own or more like "wear out" after a couple of months which causes issues in my Omin-bus connection (HAI's 220v Din rail solution) which could be the RJ45 connector or crimper quality, but i've never really encountered any "loose cover" problems or any problems whatsoever with the OPII board nor the serial connections with the Omni Interface Translator or the ELOKA master module or even the ethernet connection between the panel and the network...the board is the only thing that havnt caused any problems yet.
 
I've tried to re-download firmware and re-upload touchscreen file for the OmniTouch 5.7e and ofcourse did reset a hundred times but i can never get the sound back
 
And what about the relays in HAI's Omni bus 4 Channel Relay module Din Rail (Part Number 112A00-1) it seems that one of the relays would get stuck on always on even if you push the button on and off it would still give power to the load...i noticed this happens on the channels that are connected to the load that is on and on the most frequent like a light in the hallway that is turned on by a motion sensor, can this also be an electricity issue? i dont think so..otherwise why would only 1 relay in the module get stuck
 
Also the 8-Way Splitter...it gives bus readings when the cables are inserted in a certain arrangement..and different readings when its inserted in a different arrangement....when we contacted HAI about this they said it was impossible as the 8-way splitter is just like a switch where all the ports are connected together.
 
Anyways im really thankful for all the input you guys put in here and im looking forward for more of your insights on these problems

 

[pete_c]

the transparent plastic part at the end of the Cat5 cable

This is a QA thing.  The plastic and tension and removing and bending the tabs will break these. 
 
Relating to my Omnitouch 5.7e screens.  I have only once had an issue where as it appeared as it was booting and connecting to the HAI OPII not get "everything".  I only saw the menus but not the devices.  Sometimes the video DVR stuff doesn't work; other than I have had no sound issues.  I have the most current firmware on the Omnitouch 5.7e's.  My DVR configurations now are set up on the Omnitouch OPII configuration (links et al).  I am using a Tycon mid span POE injector for all of my POE stuff (touch (HAI and other vendor), cameras et al).  I recently redid this piece of it of my network/POE.