HAI to Somfy Universal RTS Interface
- Thread starter ghanson
- Start date
Hi All,
Okay, reviving a long-dormant thread here... I, too, am having trouble getting the Somfy URTSI to work via the HAI OPII. I have carefully followed every step and pointer noted in this thread, as well as the Worthington KB article, and I'm currently trying to get support from Worthington and Tom at Leviton/HAI but so far no updates/response.
I have the URTSI programmed just fine, and the URTSI will directly control everything with no problems. The HAI system - and specifically the OmniTouch 7 touchscreens and the "new" v3.14 software that was supposed to incorporate native Somfy support is simply not working at all. I even tried the legacy serial string commands and still nothing.
I have made five or six different cables *just to be sure* and I've tried different serial ports on the HAI OPII panel, as well as triple-checked everything described herein, such as ensuring the jumpers are set to RS485, etc., - still nothing works.
Did you guys ever get this to work? Has anyone gotten things to work with the OT7 and the new firmware that supposed has native Somfy support? The touchscreens have these pretty little icons teasing me... but nothing actually works.
Thanks,
Jcd
Okay, reviving a long-dormant thread here... I, too, am having trouble getting the Somfy URTSI to work via the HAI OPII. I have carefully followed every step and pointer noted in this thread, as well as the Worthington KB article, and I'm currently trying to get support from Worthington and Tom at Leviton/HAI but so far no updates/response.
I have the URTSI programmed just fine, and the URTSI will directly control everything with no problems. The HAI system - and specifically the OmniTouch 7 touchscreens and the "new" v3.14 software that was supposed to incorporate native Somfy support is simply not working at all. I even tried the legacy serial string commands and still nothing.
I have made five or six different cables *just to be sure* and I've tried different serial ports on the HAI OPII panel, as well as triple-checked everything described herein, such as ensuring the jumpers are set to RS485, etc., - still nothing works.
Did you guys ever get this to work? Has anyone gotten things to work with the OT7 and the new firmware that supposed has native Somfy support? The touchscreens have these pretty little icons teasing me... but nothing actually works.
Thanks,
Jcd
Frunple
Active Member
So you're saying by pushing the buttons on the URTSII itself, the blinds work, Correct?jcdavis said:
Mine are working flawlessly and have been since installed.
You say you checked everything, I would recheck the cable first. Make sure you used the correct pins on the HAI side, easy to miss them if using a 6 pin connector.
Did you set up buttons in pc access to send the messages?
Hi Guys,
az1324, yes, the rotary switch is set to 1.
Frumple, yes, the URTSI works fine natively, just not through the HAI system. The OT7 touchscreens and PCAccess 3.14 are supposed to have native support for Somfy RTS, with the commands built-in. I have tried using this so-called native functionality, but also tried the old-school serial strings as well - nothing.
Yeah, I was/am tempted to blame the cable - except I've made about five of them, each one more meticulously than the last. I've been an installer for over 15 years and I basically make cables all day long, so I'm struggling to concede that after so many attempts, I still can't make a working cable
I'm not closed to the possibility though!
Here's a maybe crazy idea... anyone who has a working setup - do you want to make me a cable and confirm it works with a "known good" system and maybe I can ask you to ship the confirmed cable to me (obviously, I would pay you for the trouble and shipping)... this is the only way I can think the entirely rule-out the cabling.
I followed the cable wiring schematic (published by Worthington) exactingly - all five times!
RJ25:
Pin 1: unused
Pin 2: orange stripe (ground)
Pin 3: blue (unused)
Pin 4: blue stripe (RS485 B)
Pin 5: orange (RS485 A)
Pin 6: unused
RJ45:
Pin 1: orange (RS 485 A)
Pin 2: blue stripe (RS 485 B)
Pins 3-7: unused
Pin 8: orange stripe (ground)
RJ25 - HAI Serial Port 4, jumper set to RS 485; protocol in PCA set to Somfy
RJ45 - URTSI plugged into center port (RS 485)
Cheers,
Jcd
az1324, yes, the rotary switch is set to 1.
Frumple, yes, the URTSI works fine natively, just not through the HAI system. The OT7 touchscreens and PCAccess 3.14 are supposed to have native support for Somfy RTS, with the commands built-in. I have tried using this so-called native functionality, but also tried the old-school serial strings as well - nothing.
Yeah, I was/am tempted to blame the cable - except I've made about five of them, each one more meticulously than the last. I've been an installer for over 15 years and I basically make cables all day long, so I'm struggling to concede that after so many attempts, I still can't make a working cable
I'm not closed to the possibility though!Here's a maybe crazy idea... anyone who has a working setup - do you want to make me a cable and confirm it works with a "known good" system and maybe I can ask you to ship the confirmed cable to me (obviously, I would pay you for the trouble and shipping)... this is the only way I can think the entirely rule-out the cabling.
I followed the cable wiring schematic (published by Worthington) exactingly - all five times!
RJ25:
Pin 1: unused
Pin 2: orange stripe (ground)
Pin 3: blue (unused)
Pin 4: blue stripe (RS485 B)
Pin 5: orange (RS485 A)
Pin 6: unused
RJ45:
Pin 1: orange (RS 485 A)
Pin 2: blue stripe (RS 485 B)
Pins 3-7: unused
Pin 8: orange stripe (ground)
RJ25 - HAI Serial Port 4, jumper set to RS 485; protocol in PCA set to Somfy
RJ45 - URTSI plugged into center port (RS 485)
Cheers,
Jcd
Frunple
Active Member
I don't think you have to have a cable shipped, just need to confirm it's correct. I'll double check mine when I get home today and let you know what it looks like.
Not sure what you mean about commands built in?? How would you access them from PC Access?
When sending commands from the omni, does the led on the URTSII blink??
Do you have a handheld Somfy remote? Does it work from there? I remember you have to program them with a remote first, then add to the URSTII.
Not sure what you mean about commands built in?? How would you access them from PC Access?
When sending commands from the omni, does the led on the URTSII blink??
Do you have a handheld Somfy remote? Does it work from there? I remember you have to program them with a remote first, then add to the URSTII.
MarkNiebergall
New Member
You can set up an additional "channel" (eg 4) on the dial and program multiple motors to it. Then set up messages for that channel (eg 0104U^M) and all programmed blinds will work together.Frunple said:
You may already know this but programming a motor to the RTS unit works like a toggle switch. When you program a motor to a channel the first time it assigns it to that channel. If you program it a second time to the same channel it unassigns it. If you program it a third time it reassigns it; back and forth it goes. You can assign a motor to multiple channels so you could set up different "scenes" where different motors work in concert depending on which "multi-motor" channel message is sent.
MarkNiebergall
New Member
Jcd...any resolution to this? I have had three blinds working in this setup for over a year. However, a couple months ago it stopped working. I also upgraded to PCAccess 3.14 so of course am wondering if there is a connection.jcdavis said:Hi Guys,
az1324, yes, the rotary switch is set to 1.
Frumple, yes, the URTSI works fine natively, just not through the HAI system. The OT7 touchscreens and PCAccess 3.14 are supposed to have native support for Somfy RTS, with the commands built-in. I have tried using this so-called native functionality, but also tried the old-school serial strings as well - nothing.
Yeah, I was/am tempted to blame the cable - except I've made about five of them, each one more meticulously than the last. I've been an installer for over 15 years and I basically make cables all day long, so I'm struggling to concede that after so many attempts, I still can't make a working cable
Here's a maybe crazy idea... anyone who has a working setup - do you want to make me a cable and confirm it works with a "known good" system and maybe I can ask you to ship the confirmed cable to me (obviously, I would pay you for the trouble and shipping)... this is the only way I can think the entirely rule-out the cabling.
I followed the cable wiring schematic (published by Worthington) exactingly - all five times!
RJ25:
Pin 1: unused
Pin 2: orange stripe (ground)
Pin 3: blue (unused)
Pin 4: blue stripe (RS485 B)
Pin 5: orange (RS485 A)
Pin 6: unused
RJ45:
Pin 1: orange (RS 485 A)
Pin 2: blue stripe (RS 485 B)
Pins 3-7: unused
Pin 8: orange stripe (ground)
RJ25 - HAI Serial Port 4, jumper set to RS 485; protocol in PCA set to Somfy
RJ45 - URTSI plugged into center port (RS 485)
Cheers,
Jcd
Has anyone else had a previously working system that stopped working and figured it out?
FYI...I'm a home owner that has enough knowledge to program the URTSII device and use PCAccess to program. However, I don't know how to test the Omnipro II controller so unless someone can explain that to me I'll have to bring the installer back to troubleshoot.
BTW...this is a great forum and this thread in particular has been very helpful. Even though it started several years ago it is a great to have a thread that shows a history on this topic.
Mark
MarkNiebergall
New Member
Okay...I've managed to resolve my issue. I forgot to return the dial to "1" after programming the other channels. duh!MarkNiebergall said:
Hi Mark,
I *partially* figured out my issue: the tiny peg knob that sticks out of the channel potentiometer of my unit was set backwards!! So when the tiny arrow pointed to channel 1 it was actually programming channel 9, channel 2 was channel 10, and so on. Madness, utter madness I tell you! Days testing wasted.
Even still - once that "little" issue was resolved, I still have lousy response from the controller. I can walk around with the URTSII or the pocket remote in my hand all day long and the shades operate fine, but when I send those same commands from the OPII, sometimes they work, sometimes they don't. I've gotten it so that MOST of the time they work, but still have a few units that are unreliable. I've programmed macros into the OPII such that when I want "ALL SHADES UP", for example, I run a macro that sends the same command about five times. This got me to about 90% reliability.
I've tried a dozen different cables, I've tried different locations, I bought the Somfy RTS repeater... I've pretty much done as much as I'm willing to do at this point. This was done for my own home; I would never in a million years recommend or install this for a client.
The biggest bummer is really that I've invested about $4500 in custom shades that were made/designed to ONLY work with Somfy - in other words, it's not like I have a manual cord on them as a backup. So if one doesn't work and I want to look out the window, I just grab the thing and pull the whole shade out with my hands.
I seriously hope you have better luck!
Cheers,
Jcd
I *partially* figured out my issue: the tiny peg knob that sticks out of the channel potentiometer of my unit was set backwards!! So when the tiny arrow pointed to channel 1 it was actually programming channel 9, channel 2 was channel 10, and so on. Madness, utter madness I tell you! Days testing wasted.
Even still - once that "little" issue was resolved, I still have lousy response from the controller. I can walk around with the URTSII or the pocket remote in my hand all day long and the shades operate fine, but when I send those same commands from the OPII, sometimes they work, sometimes they don't. I've gotten it so that MOST of the time they work, but still have a few units that are unreliable. I've programmed macros into the OPII such that when I want "ALL SHADES UP", for example, I run a macro that sends the same command about five times. This got me to about 90% reliability.
I've tried a dozen different cables, I've tried different locations, I bought the Somfy RTS repeater... I've pretty much done as much as I'm willing to do at this point. This was done for my own home; I would never in a million years recommend or install this for a client.
The biggest bummer is really that I've invested about $4500 in custom shades that were made/designed to ONLY work with Somfy - in other words, it's not like I have a manual cord on them as a backup. So if one doesn't work and I want to look out the window, I just grab the thing and pull the whole shade out with my hands.
I seriously hope you have better luck!
Cheers,
Jcd
Frunple
Active Member
The "all open" command is probably a problem with the port on the omni. I never could get a response from HAI about it. I think I even posted on here about that also. Funny thing was, I can get perfect function of an "all close" command but the omni would not send out the open commands. I now send all commands from Elve and they always send. I still have to repeat the commands in case one Window didn't get it but that's rf, not the serial part.
All open or All close or all All MY works fine for me from the OMNI. To do an ALL just pick an unused channel and program all blinds into it. For me its channel 16, so ALL open is just 0116U^M^J
To the blinds or the OMNI an all command is just like any other. Now opening or closing them all can be a challenge due to RF reasons, but I use a repeater with good luck.
Note that I end commands with a carriage feed AND a line feed. I seem to have better luck than carriage feed alone.
To the blinds or the OMNI an all command is just like any other. Now opening or closing them all can be a challenge due to RF reasons, but I use a repeater with good luck.
Note that I end commands with a carriage feed AND a line feed. I seem to have better luck than carriage feed alone.
Similar threads
