Two houses off of one M1G?

[apostolakisl]

Why not call ELK and ask their tech support about the subject?

When I was struggling with my Elk install I wanted to ask them a question. I went to their web site and found this:

ELK Products provides technical support to professional installers only. ELK does not provide technical support directly to consumers. If you are a consumer and have a question about a product manufactured by ELK, please contact either the sales outlet where the equipment was purchased or a professional installer of security equipment.

It's on the M1 Owner Support page after you log in.

Matt

They have helped me in the past but a little reluctantly. I think they are moving away from even doing that. The Elk does have a couple of bugs in it and I think they realized that my problems were a result of the bugs and thus gave me a workaround. I also think that after seeing their new website and some of the other changes that they are going to be even less inclined to help.