Hello, I have an Elk M1 Gold and M1XEP. Internet is the main central station reporting method, and phone (Contact ID) via a fixed wireless terminal (WF720 in the attic) is the backup. Now Alarm Relay told me the backup reporting signals coming into central station are garbled. I am confused because when I call into the WF720 I can gain remote access to my ELK via touch tone, all of which are recognized, and the ELK voice prompts sound fairly clear. So why would the contact ID tones to central station be garbled? Would it help to upgrade my fixed wireless terminal to a 4G VoLTE one? Should I switch to a different CS reporting protocol, SID or 4+2? What is the Pager protocol option offered by the M1 Gold? It's an option, but what equipment would I need to use the Pager reporting protocol?
The WF720 fixed wireless terminal is 3G, unlocked, and has a T-Mobile sim card in it. They recommended I upgrade to a C1M1 but it's expensive and also costs more per month. Any recommended solutions that do not require increased monthly fees other than the cost of the sim card?
I have login to Alarm Relay boldnet and can see my account, but I don't know how to see signals coming in from my panel. Any ideas? This would also aid troubleshooting. Thanks for any suggestions.
The WF720 fixed wireless terminal is 3G, unlocked, and has a T-Mobile sim card in it. They recommended I upgrade to a C1M1 but it's expensive and also costs more per month. Any recommended solutions that do not require increased monthly fees other than the cost of the sim card?
I have login to Alarm Relay boldnet and can see my account, but I don't know how to see signals coming in from my panel. Any ideas? This would also aid troubleshooting. Thanks for any suggestions.