Last night I purchased Homeseer software HS3-PI and HS3Touch designer. I downloaded both products and attempted to install the HS3-PI software. I ran into several issues with the HS3-PI software. First, I realized that I could not simply connect using SSH, i.e Putty nor could I use Remote Desktop. So, I called HS tech support this morning and explained my dilemma. Found out the only way to connect is thru a HDMi monitor and keyboard. Unfortunately, I have an older monitor that does not have HDMI. Tech suggested that I use my HDMI TV. So, I used my TV as a HDMI monitor and could not connect to the RPI3.
The tech worked with me for about 20 minutes and finally told me "I can no longer help you, you should purchase a HomeTroller Zee S2 instead of the HS3-PI software". So, I asked for a full refund and the tech promptly issued the refund.
After the tech hung up, I again attempted for several hours to get the HS3-PI software to work. I was just "pulling at straws" to get this software to work. A last ditch effort was to install the image on a 16GB microsd card instead of a 32GB microsd. Viola, that worked and HS3-PI was up and running. IMHO, the HS3-PI software is nothing more than a backup/restore procedure being marketed as commercial product. That's probably why the tech wanted to upsell me to the hardware version.
Right now, after this experience, SmartThings is looking awfully good.
The tech worked with me for about 20 minutes and finally told me "I can no longer help you, you should purchase a HomeTroller Zee S2 instead of the HS3-PI software". So, I asked for a full refund and the tech promptly issued the refund.
After the tech hung up, I again attempted for several hours to get the HS3-PI software to work. I was just "pulling at straws" to get this software to work. A last ditch effort was to install the image on a 16GB microsd card instead of a 32GB microsd. Viola, that worked and HS3-PI was up and running. IMHO, the HS3-PI software is nothing more than a backup/restore procedure being marketed as commercial product. That's probably why the tech wanted to upsell me to the hardware version.
Right now, after this experience, SmartThings is looking awfully good.