Here is an email I got:
Greetings from Amazon.com.
We have recently learned that 2GIG Technologies, in cooperation with the Consumer Product Safety Commission (CPSC), is voluntarily recalling GSM radio modules used in Go!Control panels. Our records indicate that you have purchased one of these items through the Amazon.com website.
The recall involves the GSM radio module in the Go!Control Panel enables wireless communication between the home security system and alarm monitoring companies. The Go!Control panels are 6-inches high and 8.5-inches wide and are made of white plastic. The front of the control panel has a color touch screen display, a speaker and “emergency” and “home” buttons. A home security company name may also appear on the front of the panel. The recalled radio modules are a component used inside the Go!Control panels. A professional home security system installer can identify the recalled module. Customers cannot identify the module safely.
The recalled GSM radio modules used inside the Go!Control Panels for home security systems can overheat and combust, resulting in a fire or burn hazard to customers.
Customers should not try to disconnect or disable the recalled product. Please contact 2GIG at (855) 244-4832 from 8 a.m. to 5 p.m. MT Monday through Friday or visit www.2gig.com for a free installed replacement module.
You may also find additional details about the recall in the CPSC bulletin at: http://www.cpsc.gov/cpscpub/prerel/prhtml12/12724.html.
If you purchased this item for someone else, please notify the recipient immediately and provide them with the information in the CPSC bulletin concerning these safety issues.
We regret the inconvenience this recall has caused you but trust you will understand that the safety of our customers is our highest priority.
Greetings from Amazon.com.
We have recently learned that 2GIG Technologies, in cooperation with the Consumer Product Safety Commission (CPSC), is voluntarily recalling GSM radio modules used in Go!Control panels. Our records indicate that you have purchased one of these items through the Amazon.com website.
The recall involves the GSM radio module in the Go!Control Panel enables wireless communication between the home security system and alarm monitoring companies. The Go!Control panels are 6-inches high and 8.5-inches wide and are made of white plastic. The front of the control panel has a color touch screen display, a speaker and “emergency” and “home” buttons. A home security company name may also appear on the front of the panel. The recalled radio modules are a component used inside the Go!Control panels. A professional home security system installer can identify the recalled module. Customers cannot identify the module safely.
The recalled GSM radio modules used inside the Go!Control Panels for home security systems can overheat and combust, resulting in a fire or burn hazard to customers.
Customers should not try to disconnect or disable the recalled product. Please contact 2GIG at (855) 244-4832 from 8 a.m. to 5 p.m. MT Monday through Friday or visit www.2gig.com for a free installed replacement module.
You may also find additional details about the recall in the CPSC bulletin at: http://www.cpsc.gov/cpscpub/prerel/prhtml12/12724.html.
If you purchased this item for someone else, please notify the recipient immediately and provide them with the information in the CPSC bulletin concerning these safety issues.
We regret the inconvenience this recall has caused you but trust you will understand that the safety of our customers is our highest priority.
