Looking for suggestions or guidance on troubleshooting this issue. Installed new M1 with XSLZW and the VRCOP at a remote site, had them working well, including rules that turned the lights on/off at dusk. Yesterday(monday) noticed the lights were still on when I arrived during the day. There is no phone or internet service at this location.
Started troubleshooting and found:
Started troubleshooting and found:
- That the M1 is no longer able to control the lights thru the XSLZW.
- The XSLZW still shows up on the Bus when I complete an Enroll. The heartbeat LED still working on XSLZW.
- Can't control the lights from the keypad.
- Checking the M1 log I found the power had been off for approx 4 hrs on Sat night due to storm I believe, the panel has battery backup.
- The building has surge protection on the main power panel.
- I can still control the lights using the Vizia RF Installer tool and USB stick, as well as manually.
- Completed a shutdown and resart of the entire system, still not working.
- Does the VRCOP lose its programming when power is lost?
- Are there any tools or methods of testing the XSLZW to ensure it is operational and able to interface with the VRCOP?
- Anyone else seen this behaviour?
- Update the programming in the VRCOP to ensure it wasn't wiped.
- Un-enroll the XSLZW from the databus, and re-enroll.
- Anybody else got any ideas?