Overall I'm happy with the system. Unfortunately the home automation / security industry is slow moving. Both HAI and Elk have had the same panel out for at 5+ years and it shows. If either included a few features the other had the choice would have been easy.
The Omnistat2 Zigbee thermostats and HAI HLC switches were easy to configure and just work. A couple of times the status for a light has been wrong, but I'm chalking it up to a UPB collision. This hasn't happened recently as I've adjusted to the system. The switch paddles could use some improvement. With a regular toggle or rocker switch it is easy to press as you are walking by. With the HAI switches you need to press it towards the center. I've had a couple of times where I hit the corner and the rocker didn't press the micro switch underneath.
If Lutron was DIY friendly I would have seriously considered RadioRA2 switches. From what I've read the paddles are identical to the non automated Lutron dimmers sold at Home Depot. I've had a few of these before and the paddle has a solid feeling. Additionally the screw terminals make for an easier install then cramming wire leads and 4 wire nuts per switch in a box.
Setup wise the PC Access software is easy to use. I do wish PC Access would track and only update changes to the controller. If you change a setting, zone name, line of code, etc it has to clear the entire section (setup, programs, names, voices, extended setup) and write all values. Right now I have around 100 program lines and the execution of the lines is fast. I have logic so when arming if the door is opened the garage door opener is activated. It happens almost instantly. It takes a bit longer to turn on a light when triggered by a door, but the delay is on sending the UPB command.
The biggest compliant I have for HAI is the security side feels like an afterthought. I've been looking at adding wireless and programming has to be done from the wireless receiver. Even my previous Ademco Vista 15 panel could enroll devices from any keypad. Also missing is clean me support for 2 wire smokes and a walk through test mode to verify all zones work.
The Omnistat2 Zigbee thermostats and HAI HLC switches were easy to configure and just work. A couple of times the status for a light has been wrong, but I'm chalking it up to a UPB collision. This hasn't happened recently as I've adjusted to the system. The switch paddles could use some improvement. With a regular toggle or rocker switch it is easy to press as you are walking by. With the HAI switches you need to press it towards the center. I've had a couple of times where I hit the corner and the rocker didn't press the micro switch underneath.
If Lutron was DIY friendly I would have seriously considered RadioRA2 switches. From what I've read the paddles are identical to the non automated Lutron dimmers sold at Home Depot. I've had a few of these before and the paddle has a solid feeling. Additionally the screw terminals make for an easier install then cramming wire leads and 4 wire nuts per switch in a box.
Setup wise the PC Access software is easy to use. I do wish PC Access would track and only update changes to the controller. If you change a setting, zone name, line of code, etc it has to clear the entire section (setup, programs, names, voices, extended setup) and write all values. Right now I have around 100 program lines and the execution of the lines is fast. I have logic so when arming if the door is opened the garage door opener is activated. It happens almost instantly. It takes a bit longer to turn on a light when triggered by a door, but the delay is on sending the UPB command.
The biggest compliant I have for HAI is the security side feels like an afterthought. I've been looking at adding wireless and programming has to be done from the wireless receiver. Even my previous Ademco Vista 15 panel could enroll devices from any keypad. Also missing is clean me support for 2 wire smokes and a walk through test mode to verify all zones work.