HAI RC2000

[charliebarns]

CB,

1. What do you have connected to Zone 2 on the Omni Pro II?
2. What is the zone "type" set for zones 2 and 16?
3. If you temporarily swap tstat 1 with tstat 2, does the problem follow the move or remain in the location?
4. What is the firmware version in each of the tstats?

1. Zone 2 of the Omni Pro II has an exterior door sensor attached which is currently 'Not Ready' since my permenant doors are not in place.
2. Zone 2 is set to Exit/Entry and Zone 16 is set to Auxiliary.
3. I unhooked Tstat1 (the current functioning thermostat) and just hooked up Tstat2 (the problem thermostat) and it seems to be exhibiting the same non-functioning behavior. I have not moved the locations yet but will do so and report back.
4. The functioning thermostat Firmware is 1.03 and the problem thermostat is 1.02C. The Omni Pro II is Firmware 3.1a.


Is there a firmware incompatibility?

Cb

Update:

I swapped the functioning thermostat into the malfunctioning position and it works fine. I moved the malfunctioning thermostat into the functioning location and it's still messed up. So the wiring seems fine. Either this thermostat is defective or there is an issue with the 1.02C firmware on it...

CB

 

[Ernie]

I suspect it is a problem with the firmware on the thermostat. I would suggest sending the tstat in for repair. You can use the link below to obtain an RA for repair:

http://www.homeauto.com/Products/Warranty/...eturnPolicy.asp

 

[charliebarns]

I suspect it is a problem with the firmware on the thermostat. I would suggest sending the tstat in for repair. You can use the link below to obtain an RA for repair:

http://www.homeauto.com/Products/Warranty/...eturnPolicy.asp

I can try that or should I return it and get another? This one is brand new out of the box....


CB