I need ElkRP Software really fast

[raymondh]

I'm leaving town for an extended trip and my alarm monitoring company needed me to make changes to my system that required a firmware update on the M1XEP.  Now I can't connect with ElkRP (it rejects the RP Code that I know if correct).  I've read that I need to update the software to connect.  I'm without monitoring if I can't get this fixed tonight.  Can anyone help?

 

[TrojanHorse]

What happens if you open RP, go to Help, and Check for Updates?


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[raymondh]

all that's listed is "contents, search for help, and about"

 

[TrojanHorse]

Under help, about, what version do you have?
I believe I have the latest 2.0.34


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[raymondh]

1.6.16

 

[TrojanHorse]

I assume you don't have an Elk account login?
I wonder if you could connect via a USB to serial device (bypassing the M1xep) and if that would give you a way to download updated RP somehow?
Other than that I'm out of ideas, sorry...


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[raymondh]

Thank you VERY much to a user on here for getting me back in my system!

 

[jon102034050]

Thank you VERY much to a user on here for getting me back in my system!

 
What did you have to do?  How'd you get in?

 

[raymondh]

I have a very old install of ElkRP that would not connect to the panel after I updated the firmware on the M1XEP.   I installed the new version of the software and it connected right up.