M1G no longer arming via Ethernet (disarms fine)

[rjsmith0]

I am having a problem that I am having a very difficult time resolving. My M1G will no longer arm via Ethernet. I initially noticed it would no longer ARM using CQC. I then verified it will not arm using Premise. I then verified it will not even arm using the build in ELK browser interface. In all situations, it DISARMS fine using all three ethernet methods if I arm it manual via the physical keypad first. Has anyone had any problems similar to this? I would contact ELK, but their website says they no longer provide support to consumers. I can provide debug output from the M1XEP using the diag if it would help.

The fact that it DISARMS fine, but doesn't arm even using the built in interface makes me think it is in the M1XEP or there is something I have overlooked in my ELK Config, but this used to work fine. I am going to reload firmware on my M1XEP and then blank the config on the M1G and start over if necessary, but I thought I would check here first.

I am running firmware 4.6.2 in my M1G and 1.3.24 in my M1XEP.

Any ideas?

 

[rjsmith0]

Elk came through and saved the day! Somehow my user had the 'access' field checked in the setup which indicates they are using a fob/card for access. Not sure how that got checked, but unchecking it resolved my issues. Strange that it still let me manually disarm though. Hope this helps someone else.

 

[electron]

Thanks for posting an update, hopefully this will help someone else in the future.