announces support for two-way voice monitoring


Staff member
LAS VEGAS (May 8, 2007) –, The Broadband Alarm Company, today announced at The Cable Show support for two-way voice monitoring. NextAlarm’s two-way voice service, unlike that of other alarm companies, is compatible with VoIP (Voice over Internet Protocol) and digital phone service. NextAlarm offers this feature for a minimal surcharge.

Using NextAlarm’s patented Alarm Broadband Network (ABN) – the industry’s first low-cost broadband solution for security system monitoring – two-way voice gives subscribers many advantages. For example, when an alarm system sends a signal, two-way voice makes it possible to patch in a dispatcher who can listen in on the home through microphones in the keypads and/or speak through the keypads and pass information on to authorities. In addition, anyone at the site can easily speak with the dispatcher without having to reach for a telephone. This is especially helpful in the event of a medical emergency.

ABN allows customers to enjoy the benefits and cost savings of VoIP (Voice over Internet Protocol) service, while still allowing their alarm systems to accurately communicate with monitoring centers. ABN operates over a standard cable adapter or DSL connection and works with any alarm system capable of sending signals using the contact ID format. In addition, ABN requires no changes to a subscriber’s existing alarm system. All a subscriber has to do is simply plug the ABN adapter into their home network and plug their alarm panel into the adapter rather than into a regular phone line.

"We feel this two-way voice feature is going to be very popular with our subscribers," said Alex Elliot, NextAlarm’s founder and CEO. "The feature doesn’t require a phone line and is available at a very reasonable price."

About, The Broadband Alarm Company, was established in 2000 by a team of alarm industry experts with more than 50 years of collective experience. The company provides service to thousands of homes and businesses in the United States, Canada, Mexico and the Caribbean, including those who have switched to Voice over Internet Protocol (VoIP).

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