UPB, Upstart, & CIM Trouble

[Mike P]

Hi,
Yesterday I received an Elk-M1XSP, Web Mountain SPIM-01 CIM, & aan HAI UPB switch. I installed the switch then connected the CIM to my pc and ran Upstart. I programmed the switch and all worked fine. I then installed and enrolled the Elk M1XSP, Removed the CIM from the pc and connected it to the M1XSP. I wrote a couple of test rules and once again all worked fine. Today I removed the CIM from the Elk and connected it to the pc(wanted to change the led color). Now when I run Upstart, I go to tools and connect to the CIM and I get and error message. Message is...YOUR POWERLINE INTERFACE IS OUT OF DATE. PLEASE REPLACE IT WITH ONE THAT IS VERSION 3.05 OR HIGHER AND TRY AGAIN...I can then do signal tests of the network and all looks ok, But when I try to send to or receive from the switch, I get the same error message. When I connect it back to the Elk, I works fine.

Anybody have any advice or suggestions?

Thanks,

Mike

 

[bfisher]

It's happened a couple times to me. If I remember right, I put the CIM back into message mode and it worked fine (toothpick, push in the hole 10 times, pause (LED color change), 5 times (LED color change), 2 times. Then it works fine again.

 

[dBeau]

Nearly the same thing happened to me... it was an SA cim though and the Elk (though I have one too) was not involved. The problem was that the cim's setup registers got corrupted. The version information, manufacturer id and more were set to zero. My connection to the cim worked fine, and the cim worked as expected. However, UPStart likes to do a version check and wont continue unless it likes what it sees. At the time, the cim was 80 miles away, so I used the 'write registers' command over the serial port to put the version number back to where it should be. When I finally had physical access to the cim, I did the magic button presses to restore the cim to it's factory settings. All is well now, but I still have no idea how it happened in the first place.

 

[webmtn]

Gentlemen - this is probably too late to be of much help, but the CIM /PIM has two modes of operation - Message mode and Pulse mode. Upstart requires the PIM to be in Pulse mode. Pulse mode is how Upstart does much of its diagnostics - reading noise, comm tests, etc. When Upstart first connects to the PIM, it puts it into Pulse mode. Most controllers want the PIM to be in Message mode. Message mode is the default mode for the PIM, so if you need to put the unit into Message mode, perform the factory reset procedure - press the button 5 times rapidly to put it into setup mode, the LED will start flashing green. Then, tap the button 10 times rapidly - the LED will start flashing Red. Then, tap it twice to take it out of this mode.

Unfortunately, if your controller requires Message mode, then you will have to do this procedure every time you connect the PIM to Upstart and reconnect to your controller.

On very rare occasions, we have seen a PIM get confused and report the error message you reported. dbeau is correct that in most cases, you just need to perform the same reset procedure as defined above to correct the issue with corrupted registers. I do want to say that this is very rare and in every case we seen it, the reset procedure has corrected it.