I found cocoontech through search, since i'd been eyeing an elk-m1 and wanted to make sure i wasn't going to be the only person straying from your typical Ademco / DSC type of alarms. Needless to say i bought the thing, and kept visiting. I think to attract more people to cocoontech, there's got to be more tutorials.. wiring 101 and all those are nice, but for a lot of the people i've gotten hooked on cocoontech it's a steep learning curve to understand what's being said in the forums. Perhaps updating the tutorials with pictures, or video's would make draw a lot more people in who are considering products like the elk / hai / nuvo / etc.. People on the forums are great are providing answers when the questions are asked, but i think it'd be cool if we explained a lot of what's in the product manuals in laymens terms, such as 'here is an elk alarm, and here's how you can hook up sensors to it, attach a m1xsp to it, and log into it online'.. tutorials on connecting the various parts of home automation systems would be great as well, such as 'here's how to interface your lighting system to tell your alarm to arm itself and shut off your nuvo concerto all at the push of 1 button' and to actually show it with steps and pictures. That's just one of the most common complaints i get from my brother who's a casual user just starting to dip his feet into H/A.. he knows the info is all there in the forums, but he's not always sure of the terms to search for to find it.
Other than that, i'd say you've done an excellent job at attracting new members just by being open to add parts of the forums for lots of different people.. i know most HAI people have started trickling over, and i was glad to see you even give some space to the premise users (of which i was formerly).
Ooh, one more suggestion, maybe start up a mailing list?