Hello all,
My OmniPro II all of a sudden failed at 2.30am this morning. The control panels were beeping and showing "NO CONTROLLER DATA" and I lost access to the unit on the network. Powered on/off (removed battery) but the status light appears not to light either. I looked around and others seemed to have this problem but i did not see a solution. I have a few questions
1. Has anyone seem this issue and recovered from it? if so what did you try?
2. I noticed a few people saying that Leviton still has some sort of RMA process for these boards. Does anyone know what they charge and what the best way is to start the process?
3. Has anyone just replaced their panel with an ELK when it fails?
4. If I just buy a replacement board on ebay can I overwrite the installer code/encryption keys (I already have the Dealer Access software) or do I need to get the code/keys from the seller?
Thank you
M
My OmniPro II all of a sudden failed at 2.30am this morning. The control panels were beeping and showing "NO CONTROLLER DATA" and I lost access to the unit on the network. Powered on/off (removed battery) but the status light appears not to light either. I looked around and others seemed to have this problem but i did not see a solution. I have a few questions
1. Has anyone seem this issue and recovered from it? if so what did you try?
2. I noticed a few people saying that Leviton still has some sort of RMA process for these boards. Does anyone know what they charge and what the best way is to start the process?
3. Has anyone just replaced their panel with an ELK when it fails?
4. If I just buy a replacement board on ebay can I overwrite the installer code/encryption keys (I already have the Dealer Access software) or do I need to get the code/keys from the seller?
Thank you
M