I am trying to remotely access my OP2 controller using the dealer version of PC Access using a extern WAN IP address. The remote access always fails with a 10060 error, Connection Timed Out.
I contacted Leviton on this issue and they suggested that I contact my networking personnel for a solution. I took their advice and had my ISP send technicians to my house to verify that there were no networking problems. I also had them replace my cable modem to rule out that hardware. I also replaced my router thinking that it might be a router issue. The OP2 still cannot be reached using an external WAN IP address.
The ISP folks told me that they only block the well known ports, 22,25 etc. and that that port 4369 is definitely not blocked. They did not find any networking problems. I also use port forwarding with a Dahua analog cctv security DVR and Blue Iris software without any problems. To verify that the IP and port assigned to the OP2 is working, I shutdown (completely powered off the OP2) and assigned the IP and port that was being used by the OP2 to my Dahau security DVR. Needless to say, the Dahua DVR worked without any problem.
I verified that port 4369 is closed when I used it with the OP2 but if I assign that port 4369 to my Dahua DVR, the port is open. I am using the Canyouseeme.org port verification website for my all my port testing.
I've been using the OP2 with port forwarding since it first appeared on the market (circa 2003) without any problems. I upgraded to the flash firmware version somewhere around 2007. External (remote) access has always worked for me until recently. Fortunately, local access to the OP2 works without any problems. The problem only occurs when I change the IP Address or Domain Name from a local IP to a external WAN IP and try to access OP2.
It may be coincidental, but the problem seems to have started when I upgraded to firmware 3.14a.
Anybody have any suggestions?
I contacted Leviton on this issue and they suggested that I contact my networking personnel for a solution. I took their advice and had my ISP send technicians to my house to verify that there were no networking problems. I also had them replace my cable modem to rule out that hardware. I also replaced my router thinking that it might be a router issue. The OP2 still cannot be reached using an external WAN IP address.
The ISP folks told me that they only block the well known ports, 22,25 etc. and that that port 4369 is definitely not blocked. They did not find any networking problems. I also use port forwarding with a Dahua analog cctv security DVR and Blue Iris software without any problems. To verify that the IP and port assigned to the OP2 is working, I shutdown (completely powered off the OP2) and assigned the IP and port that was being used by the OP2 to my Dahau security DVR. Needless to say, the Dahua DVR worked without any problem.
I verified that port 4369 is closed when I used it with the OP2 but if I assign that port 4369 to my Dahua DVR, the port is open. I am using the Canyouseeme.org port verification website for my all my port testing.
I've been using the OP2 with port forwarding since it first appeared on the market (circa 2003) without any problems. I upgraded to the flash firmware version somewhere around 2007. External (remote) access has always worked for me until recently. Fortunately, local access to the OP2 works without any problems. The problem only occurs when I change the IP Address or Domain Name from a local IP to a external WAN IP and try to access OP2.
It may be coincidental, but the problem seems to have started when I upgraded to firmware 3.14a.
Anybody have any suggestions?
