OP2 network troubleshooting and repair
- Thread starter dth122
- Start date
Did you have to do anything with the Omni board other than putting it behind the router to isolate it from the rest of the network.
In my case, that setup worked for multiple weeks but the response deteriorated over time. Now I can’t get it to work again.
No. The ping response also deteriorated over time. Initially there was a small loss of packets and it increased gradually and now it is 100% loss.
Network connection and routing are good. I tested that by putting a different device at the same endpoint.
pete_c
Guru
If you remove power transformer / battery to restart panel can you ping it then?
Over here leaving the Ethernet cable plugged in would cause a gradual loss of ping until I reset (powered it off).
BTW have a read here.
cocoontech.com
Over here leaving the Ethernet cable plugged in would cause a gradual loss of ping until I reset (powered it off).
BTW have a read here.
HAI Omni engineer/developer thread
There's some valuable HAI hardware/software knowledge posted on this forum by highly skilled engineers/developers. But it's scattered all over and mixed into threads that are mainly end user questions. It would be very useful to have all of this information in one thread where developers can...
cocoontech.com
I did power the board down completely and reset the RAM from the interface. It didn’t restore ping.If you remove power transformer / battery to restart panel can you ping it then?
Over here leaving the Ethernet cable plugged in would cause a gradual loss of ping until I reset (powered it off).
BTW have a read here.
HAI Omni engineer/developer thread
There's some valuable HAI hardware/software knowledge posted on this forum by highly skilled engineers/developers. But it's scattered all over and mixed into threads that are mainly end user questions. It would be very useful to have all of this information in one thread where developers can...
Ethernet port led is on. Beyond that I have no way to know if the port is actually working.
In the past, changing the hub/switch/router directly connected to the board restored connectivity for a time. But it never lasted more than a few months/weeks.
Now I have run out of the low speed devices to try.
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Nope. I just configured the microrouter and inserted it in-line with the existing ethernet connection. It's still working fine now. I haven't tried re-installing the Omnitouch, but I may do that this weekend now that everything has been stable for a few weeks.
This is a total guess, but the behavior you describe sounds like a hardware issue to me. I would double check the physical ethernet port on the board and if you don't find anything, try the Realtek replacement.
At the end of the day, I will probably still replace the whole system but this at least bought me some time.
I don’t see myself doing any soldering even though I have done it in the past in less risky situations. Risk of burning something else is too high here. So, unless it is a plug-in chip, it is out of the equation. I use Ethernet only for mobile app connectivity and programming via the dealer application. Luckily, I don’t use OmniTouch. So, day to day operation is fine.
If you find a workable replacement that doesn’t require “cloud” please let me know.
