Hi Guys
Just noticed this post on the CBUS Forums here in Oz and thought you guys might be interested............
Frank Mc
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Hey guys.
Been lurking for awhile and finally decided to post.
I've been working with the C-Bus product here in Nevada with a lot of help and support from the Tennessee guys since mid summer. Everything is going real well, availability and delivery of product has never been an issue (the project is being done in phases as it is an existing facility) and even though we order the items at the last minute we have never had a delay due to not having the parts. Some of the multi-sensors we got for the initial phase were still in the box that was sent from Australia to Square D over here, but we had them to do the job.
The technical support out of Tennessee has been some of the best support that I have got in the automation trade, it seems that at every phase the electrical engineer has made changes to the sequence (the system controls solar dampers for natural light with fluorescent for when there is not enough natural light, with timed override off for showing of videos etc.) and no matter what changes were made the guys back east have had a solution and database back to me in a timely manner.
I was lucky enough to be able to visit the Adelaide CIS facility right before I started working on the project and I have to say those guys are some of the most friendly and helpful guys around. The whole experience has been a good one and I look forward to working with the product and people in the future.
Reply With Quote
**********************************************************************
Just noticed this post on the CBUS Forums here in Oz and thought you guys might be interested............
Frank Mc
*********************************************************************
Hey guys.
Been lurking for awhile and finally decided to post.
I've been working with the C-Bus product here in Nevada with a lot of help and support from the Tennessee guys since mid summer. Everything is going real well, availability and delivery of product has never been an issue (the project is being done in phases as it is an existing facility) and even though we order the items at the last minute we have never had a delay due to not having the parts. Some of the multi-sensors we got for the initial phase were still in the box that was sent from Australia to Square D over here, but we had them to do the job.
The technical support out of Tennessee has been some of the best support that I have got in the automation trade, it seems that at every phase the electrical engineer has made changes to the sequence (the system controls solar dampers for natural light with fluorescent for when there is not enough natural light, with timed override off for showing of videos etc.) and no matter what changes were made the guys back east have had a solution and database back to me in a timely manner.
I was lucky enough to be able to visit the Adelaide CIS facility right before I started working on the project and I have to say those guys are some of the most friendly and helpful guys around. The whole experience has been a good one and I look forward to working with the product and people in the future.
Reply With Quote
**********************************************************************