Hi,
New install of M1Gold had been humming along nicely for about 3 months. All of a sudden, I got random zone violations on two particular zones. They would be rapidly repeating (several in one minute). All zones are hard-wired.
The first repeated zone violation (alarm) was on a door. I disabled it and a couple of days later, reenabled it and no problems with it since (5 months now).
Now, another hard-wired zone gives false triggers to the monitoring company (6 in 30 minutes). Client is demanding a fix, but I'm not sure WHAT to fix?!
Here's the latest from the log:
3 Fri 7/13/18 15:46 1 1003 - BURGLAR ALARM ANY AREA Bath 3 Window (zn 5)
4 Fri 7/13/18 15:46 1 1146 - RESTOR BURGLAR ZONE Bath 3 Window (zn 5)
5 Fri 7/13/18 15:46 1 1003 - BURGLAR ALARM ANY AREA Bath 3 Window (zn 5)
6 Fri 7/13/18 15:46 1 1146 - RESTOR BURGLAR ZONE Bath 3 Window (zn 5)
7 Fri 7/13/18 15:46 1 1003 - BURGLAR ALARM ANY AREA Bath 3 Window (zn 5)
8 Fri 7/13/18 15:46 1 1146 - RESTOR BURGLAR ZONE Bath 3 Window (zn 5)
9 Fri 7/13/18 15:46 1 1003 - BURGLAR ALARM ANY AREA Bath 3 Window (zn 5)
10 Fri 7/13/18 15:46 1 1146 - RESTOR BURGLAR ZONE Bath 3 Window (zn 5)
11 Fri 7/13/18 15:46 1 1003 - BURGLAR ALARM ANY AREA Bath 3 Window (zn 5)
12 Fri 7/13/18 15:46 1 1146 - RESTOR BURGLAR ZONE Bath 3 Window (zn 5)
13 Fri 7/13/18 15:46 1 1003 - BURGLAR ALARM ANY AREA Bath 3 Window (zn 5)
14 Fri 7/13/18 15:46 1 1173 - AREA ARMED Yann (User 1)
All wiring rings out clean. I did notice though, that when viewing the status screen Voltage reads average 7.1 to 7.2. This one zone averages between 7.7 and 7.8. Not sure if that could be an issue, but it's the only abnormality that I can see. I thank you in advance for any help. y
Firmware 5.3.10.
New install of M1Gold had been humming along nicely for about 3 months. All of a sudden, I got random zone violations on two particular zones. They would be rapidly repeating (several in one minute). All zones are hard-wired.
The first repeated zone violation (alarm) was on a door. I disabled it and a couple of days later, reenabled it and no problems with it since (5 months now).
Now, another hard-wired zone gives false triggers to the monitoring company (6 in 30 minutes). Client is demanding a fix, but I'm not sure WHAT to fix?!
Here's the latest from the log:
3 Fri 7/13/18 15:46 1 1003 - BURGLAR ALARM ANY AREA Bath 3 Window (zn 5)
4 Fri 7/13/18 15:46 1 1146 - RESTOR BURGLAR ZONE Bath 3 Window (zn 5)
5 Fri 7/13/18 15:46 1 1003 - BURGLAR ALARM ANY AREA Bath 3 Window (zn 5)
6 Fri 7/13/18 15:46 1 1146 - RESTOR BURGLAR ZONE Bath 3 Window (zn 5)
7 Fri 7/13/18 15:46 1 1003 - BURGLAR ALARM ANY AREA Bath 3 Window (zn 5)
8 Fri 7/13/18 15:46 1 1146 - RESTOR BURGLAR ZONE Bath 3 Window (zn 5)
9 Fri 7/13/18 15:46 1 1003 - BURGLAR ALARM ANY AREA Bath 3 Window (zn 5)
10 Fri 7/13/18 15:46 1 1146 - RESTOR BURGLAR ZONE Bath 3 Window (zn 5)
11 Fri 7/13/18 15:46 1 1003 - BURGLAR ALARM ANY AREA Bath 3 Window (zn 5)
12 Fri 7/13/18 15:46 1 1146 - RESTOR BURGLAR ZONE Bath 3 Window (zn 5)
13 Fri 7/13/18 15:46 1 1003 - BURGLAR ALARM ANY AREA Bath 3 Window (zn 5)
14 Fri 7/13/18 15:46 1 1173 - AREA ARMED Yann (User 1)
All wiring rings out clean. I did notice though, that when viewing the status screen Voltage reads average 7.1 to 7.2. This one zone averages between 7.7 and 7.8. Not sure if that could be an issue, but it's the only abnormality that I can see. I thank you in advance for any help. y
Firmware 5.3.10.