Hello,
New forum member hoping to get some guidance. I came home tonight and my keypad indicated AC failure and low battery. Opening the cabinet I see that the light on the power supply was off and the system was on battery backup. I switched the board off and the light on the PSU came back on. I disconnected the battery backup and swapped the PSU and got the same behavior. I let the PSU unless the thermal protection kicked on, but still have the same issue. The system was installed by the previous owner and any trouble shooting steps are appreciated.
Thanks,
New forum member hoping to get some guidance. I came home tonight and my keypad indicated AC failure and low battery. Opening the cabinet I see that the light on the power supply was off and the system was on battery backup. I switched the board off and the light on the PSU came back on. I disconnected the battery backup and swapped the PSU and got the same behavior. I let the PSU unless the thermal protection kicked on, but still have the same issue. The system was installed by the previous owner and any trouble shooting steps are appreciated.
Thanks,