HAI Omnistat 2 Display

[tomdklyn]

I have a Ominstat 2 that has worked great for a couple of years. We just came back from a 2 week vacation and found the display went blank. The back light is on continuosly ( which isn't the way it's setup) but there are no characters. If I power the unit down the display will come up briefly and then go blank again. If seems to be working but I running blind.
Any ideas, Thanks in advance!
Model: RC2000 Version 1.04D

 

[Desert_AIP]

I had one do that a year or so ago.
I sent it to HAI and they sent me a new one.

 

[tomdklyn]

Thanks so much for responding!
I work with electronics and put it on my bench and the problem is duplicated. It seems that the longer the unit is powered down the longer it takes to fail. It always fails it just a matter of time.
Do you happen to have any info on who to contact??
It looks like HAI is now owned Leviton.
Tom

 

[Desert_AIP]

My browser won't let me paste links.
Google "HAI/Leviton Return for Service" for the instructions.

 

[tomdklyn]

Thanks sounds like I will have to return it.