Hows your experiance with Bitwise?
- Thread starter jlegault
- Start date
Very true. Personally I dont care as there are other mfg's that are DIY friendly. In the end they may put Bitwise out of business. Hopefully not as I am sure the people are nice they probably listened to some consultant who told them to change so they can say they did something and get paid. I have seen it sooooo many times at different places I have worked. Consultants many times can ruin a company since they have no long term vested interest. Anyone that can come into a company, charge hundreds of thousands of dollars (or more in some cases) and in 4 to 6 weeks tell you how you are doing it all wrong, make these changes, and leave isnt worth the first dollar you paid them in most cases. If it was that easy it would have been fixed long ago.
AnthonyZ
Active Member
This thread is meant to be productive? It sure doesn't read as such. This is yet another example of the DIY vs. pro market posturing that we have all seen so many times before. Neither side is owed anything by any single manufacturer. Alas, these threads continue to crop up on industry related forums all the time. It's old. It's boring. It's nonsense. The DIY crowd chimes in stating that they are taking their ball and going home and won't the manufacturer be sorry when he's gone. The pro points out how they are in possession of some secret sauce that no mere mortal could handle. Their both right, they're both wrong and neither matters.
Just wrote a quick entry here as I am rebuilding my site...
Look at iRule. It supports the Global Cache boxes, and Global Cache boxes have serial outputs on them that you can use to control an HDMI matrix, your ELK, or any number of other things that have a serial port that takes ASCII commands. And if you don't like iRule, you can use Bobby which also supports the same hardware. Redeye hardware, as far as I can tell, is only supported by the Redeye software.
You can get the Global Cache stuff in a 1u rackmount form factor, which makes me very happy. Shelves and odd shaped hardware make my rack look like crap.
tmbrown97
Senior Member
It sure seems productive to me. This is, of course a site for DIY - so expect some bias towards that... but we're discussing why a vendor may not want to support DIY, and proposing solutions; as well as potentially offering different points of view. A problem is being acknowledged, and solutions are being proposed. Here Dan has offered to take his time to create space on his servers and his web-site to solve the problem of the vendor dealing with DIY support. That seems pretty solution-oriented.
As far as ranting and complaining, that's not productive... this apparently hit a sore spot if you were so irked you had to complain here, *and* go blog about it... personally if I don't like where something is going and it doesn't affect me, I just move on.
I could care less - I have no skin in the game here; I'll just buy globalcache or similar, as will most other DIY'ers if bitwise prefers to stay out of reach.
SomeWhatLost
New Member
what if you are convinced there is a global conspiracy and you have proof thatBOTH sides are out to get you?
Quixote_1
Active Member
Thanks for the suggestion, but I use an Android phone. I'm just waiting for Thinkflood to make an Android app. I can already control my Elk using ElkDroid, but I do like the idea of controlling other serial devices. Does the Global Cache have an IR library built in that can be triggered with an ASCII string or HTTP Get command, as one of the IRtrans devices does?
iRule will have an Android version out in the Spring. Global Cache uses an ASCII string to a tcp port. No idea if it supports commands over HTTP.
AnthonyZ
Active Member
Then you need stronger meds.
Actually, SomeWhatLost is Jason Bourne. He's right, both sides are out to get him.
This is the first time I heard about this with Bitwise.
It makes me regret my decision to go with them a couple of months ago when I bought the BC4 for my Homeseer. It was a lot of money and I thought I would be paying for long time support and upgrade path.
Perhaps they should either make current owners "dealers" so they get the support they paid for and the reassurance they can continue the upgrade path.
Or, offer to buy back the product for what I paid for it.
-Tim
It makes me regret my decision to go with them a couple of months ago when I bought the BC4 for my Homeseer. It was a lot of money and I thought I would be paying for long time support and upgrade path.
Perhaps they should either make current owners "dealers" so they get the support they paid for and the reassurance they can continue the upgrade path.
Or, offer to buy back the product for what I paid for it.
-Tim
