WayneW
Senior Member
Is anyone else having trouble with NextAlarm?
Yesterday (Saturday), my Elk M1 tried to do it's 9 AM test call. It apparently failed and my M1 kept re-trying until I noticed the phone line being active about 2 hours and 300 calls later. I disconnected the M1 from the phone line to stop the constant dialing so that us humans could use the phone.
I tried calling the NextAlarm reporting/central-station number (800-851-6675, what my M1 was dialing) from my cell phone and my house phone. I hear a weird pair of double chirps, THEN the line starts ringing, then the weird pair of double chirps, then tones that sound more like I would expect (kind of similar to fax or modem sounds). Is this what a normal central sound phone should sound like?
I admit that I am using Vonage VOIP for the house phone and the M1. It has worked fine for over 10 years, but that doesn't mean that something changed and it isn't reliable anymore. I am just using NextAlarm's (old?) $5 monthly self monitoring plan. I also not sure why the M1 keeps dialing over & over, but I don't want to make any changes on my end until I have a little better understanding of what changed. I plugged the phone line back in today and the M1 immediately seized the line and started dialing out repeatedly, so I unplugged it again.
Yesterday (Saturday), my Elk M1 tried to do it's 9 AM test call. It apparently failed and my M1 kept re-trying until I noticed the phone line being active about 2 hours and 300 calls later. I disconnected the M1 from the phone line to stop the constant dialing so that us humans could use the phone.
I tried calling the NextAlarm reporting/central-station number (800-851-6675, what my M1 was dialing) from my cell phone and my house phone. I hear a weird pair of double chirps, THEN the line starts ringing, then the weird pair of double chirps, then tones that sound more like I would expect (kind of similar to fax or modem sounds). Is this what a normal central sound phone should sound like?
I admit that I am using Vonage VOIP for the house phone and the M1. It has worked fine for over 10 years, but that doesn't mean that something changed and it isn't reliable anymore. I am just using NextAlarm's (old?) $5 monthly self monitoring plan. I also not sure why the M1 keeps dialing over & over, but I don't want to make any changes on my end until I have a little better understanding of what changed. I plugged the phone line back in today and the M1 immediately seized the line and started dialing out repeatedly, so I unplugged it again.