I bought an Elk M1G a couple of years ago. Due to moving, I didn't get around to installing it until recently. Unfortunately, the PLC 2414S that came with it appears to be bad and is of course out of warranty. I am unable to get the Elk to do anything with it and the smarthome salad downloader could not find it. Is there any definitive way I can find out if this is bad, or better yet, perhaps even fix a common problem?