iceverything
Member
So I am at my wits end here. About 2 weeks ago I lost power at my house. Since then I have unable to get both of my touchscreens to work for any length of time. Let me give you some history. I am running 2 touchscreens with Automation studio in the simulator mode. The reason why I did this is because Omni Pro Touch wouldn't work right with the internet updates that I wanted to run. Anyway I digress, it has been running this way for about 18 months now with no issue. After my power outage I reset my modem, router and security panel because I could not get the automation studio software to connect. I also tried restarting the touchscreens. After this I started to do a little more troubleshooting and noticed that my 1st Controller ip address was changed to something else. I changed it back and it initally reconnected with the panel but after about 20 minutes it lost its connection. The other panel had the same problem but then it lost connection with the panel after about 2 days. I have tried putting in a new IP Address, have looked at the router to make sure that it didnt default to something odd, have gone into the HAI panel and have both reset the two options of RAM and the option right before that but still can not get the touchscreeens to work. In addition I have tried to connect with my laptop computer making sure that I have the controller address and all of the required information to be able to run the simulator but I can not connect this way either. What am I missing?