CAI_Support
Senior Member
Thanks for your input Lou.You really need to find a way to let people upgrade the firmware at home. If that means a small piece of hardware or something that plugs into the board to protect some encryption or something then I think you should do it. But mailing in a $35 item and waiting 10 days and having it cost you $20 to get it updated, is really pretty backward.
The problem Michael having is not firmware update. Rather is how to best having the management software running on top boards with different version of firmware. Each time when a new firmware release, there are maybe one or two new features or functions or fix. Then his customers running the management software will ask for supporting those features. The biggest headache for Michael was when we released PLC firmware and migrate away from BRE firmware.
The WebControl8 CPU has very limited RAM and ROM. There is no space to support user update without losing some features. If we implemented user update feature and taking out some functions, that would be backward, too. With not much space left, the firmware change will not be much in the future.