I have 8 HAI UPB dimmers that have been working great since their install a year ago. Recently I've been having issues with one of the dimmers that has 4 CFL pot lights attached. When the dimmer is off I can test / get status / program it from UPStart Once I turn it on UPStart fails to see the dimmer and it won't respond to commands. The dimmer will respond to a link sent from another dimmer in the same room. A UPStart device to device comm test shows excessive noise only when the dimmer is turned on.
My first thought was noise from one of the CFL bulbs. I tested removing a bulb and the dimmer will respond to UPStart when turned on. The kicker is I can remove any one of the bulbs. With any 3 bulbs connected UPStart will show no noise and the dimmer works correctly. I went as far as to swap out each bulb one at a time with a spare CFL bulb. As soon as there are 4 bulbs connected the switch fails to respond.
Any thoughts? I'm assuming the switch is bad at this point, but it doesn't make sense that it works with any 3 of the bulbs.
My first thought was noise from one of the CFL bulbs. I tested removing a bulb and the dimmer will respond to UPStart when turned on. The kicker is I can remove any one of the bulbs. With any 3 bulbs connected UPStart will show no noise and the dimmer works correctly. I went as far as to swap out each bulb one at a time with a spare CFL bulb. As soon as there are 4 bulbs connected the switch fails to respond.
Any thoughts? I'm assuming the switch is bad at this point, but it doesn't make sense that it works with any 3 of the bulbs.