Dean Roddey
Senior Member
Custom triggers hardly gets it anywhere close to the capabilities of customized systems. It's the extensive customization that makes the difference.
As to the customers familiar with inexpensive alternatives, it makes no difference. They can either do it themselves, which most of them still will not do, or they can pay for something that a professional can actually make a living from doing and feels comfortable supporting. That's been the case for a long time now. The vast majority of people will still not set up anything beyond trivial on their own, neither HomeKit nor Thread is likely to change that.
As to the customers familiar with inexpensive alternatives, it makes no difference. They can either do it themselves, which most of them still will not do, or they can pay for something that a professional can actually make a living from doing and feels comfortable supporting. That's been the case for a long time now. The vast majority of people will still not set up anything beyond trivial on their own, neither HomeKit nor Thread is likely to change that.