markthomas
Active Member
Can you be more specific about your Z-Wave issues? Thanks.jrfuda said:
Top 10 New INSTEON Product Requests
- Thread starter upstatemike
- Start date
jrfuda
Active Member
See these posts:markthomas said:
http://board.homeseer.com/showthread.php?t=105732
http://board.homeseer.com/showthread.php?t=105817
Or, heck, just start reading threads here: http://board.homeseer.com/forumdisplay.php?f=624
ChrisWalker
Active Member
To be fair, was Z-Wave really at fault in any of those posts?jrfuda said:
On the first post, the poll indicated that the problem only occured on a specific brand of USB Z-Wave PC Controller. Additionally, it appears that it was only tested with one PC software application--and while it may be there somewhere, I did a quick search and didn't see the "Z-Wave" certification logo anywhere on the PC software's website.
It's really too small of a sample, but we've never been able to reproduce "power outage" Z-Wave issues using any of our test tools. And we cut the power on Z-Wave devices and on computers all the time in testing.
Post #2, again, refers to the same brand of USB controller. I know that that particular manufacturer is aware that there have been a number of reported difficulties with their USB products in the field. From the forums, it looks like people are having much better luck with the serial interface. We have done some limited testing on another USB interface (from Casaworks) and it seems to work fairly well.
As far as glancing through the threads in that forum, all of the issues still point back to software or a specific brand of USB Z-Wave PC Controller. I didn't see any posts which indicated Z-Wave flaws with Z-Wave hardware generally, or with PC software generally either. Any issues posted were in regards to specific software and specific hardware, implementations (some which may or may not have Z-Wave certification).
Anyway, I know that I too fall in the trap of equating protocols with manufacturers. When there aren't many out there, it is a very easy thing to do. I am very much looking forward to seeing new products (software, interfaces, switches, plug-in modules, and much more) in the Z-Wave world in the upcoming months. They should complement the variety of already-superb products already on the market.
Chris
AutomatedOutlet
Senior Member
Chris,
As a distributor of all of the leading manufacturers, I would have to say that the returns we get back on Zwave switches (ACT brand) is far greater as a percentage than anything else we sell.
As a distributor of all of the leading manufacturers, I would have to say that the returns we get back on Zwave switches (ACT brand) is far greater as a percentage than anything else we sell.
SmarthomeJohn
Member
The situation should be resolved in a week or so. We have received lots of feedback from the software developers and need to make changes to the firmware of the PowerLinc V2 models. Rather than continue to ship "known bad product" as some might say, we have taken the high road and pulled the stock from shipment. There is no shortage of the actual interfaces, just firmware issues.WayneW said:
Once they start shipping again, then we can swap out all the old models that are out in the field. :lol:
SJ
ChrisWalker
Active Member
Exactly--it's up to the manufacturers to create quality products. As they do so, customers will likely become loyal to their brand. If they do not do so, customers will likely return their products.AutomatedOutlet said:
And resellers (like Martin) will likely stop stocking products with high return rates and will instead carry similar offerings from other manufacturers.
Hopefully, if a manufacturer has quality issues, they will learn from those and proceed to make better and better products.
I continue to look forward to all the new Z-Wave products coming out in the near future--and sincerely appreciate the number of high-quality Z-Wave products on the market today.
Chris
ChrisWalker
Active Member
It's probably not too fair to pick on one company in particular. If you're going to look for those statistics, it's probably best to look at returns at a more specific level--at the device level. I imagine some of them are higher than others, and that some manufacturers have very different return/defect rates overall.WayneW said:
It might be even more helpful to contact the manufacturer and help them (or at least ask them to) improve their products if you like buying products from them.
Chris
Signalinc-RF's are an eyesore. I don't have many places that I can hide them due to the location of the power outlets here. I could probably add two side-by-side outlets on opposite phases in the garage and hide them there, but I haven't got around to it yet.fitzpatri8 said:
Secondly, I want to be able to have a working Insteon network if I ever have to unplug the remaining signalinc-RF's because of security issues. The idea of an unauthenticated, uncontrolled wireless gateway into my house network scares the hell out of me.
I've already verified that the UPB 'universal coupler' devices work for Insteon. I'd just like something a little more selective in what it bridges. I'd like something that does a notch band passthrough from 120KHz through 131KHz rather than a few KHz up to the megahertz range (which is what the UPB couplers do).
Signalinc-RF's are not necessary yet anyway. At least not until there are actual RF transciever devices.
