Vista 21ip w/4219

sandjunky

Member
I will start a new thread since I high jacked the other guys post. So i called tech support last week and the only thing they could tell me was i had the right EOLR (1k for hardwire) and the tamper was set to off, but that was it. My problem is expansion board (4219) number 7 says all zones are in fault and expansion board (4219) number 8 says faulty board. I went through and checked all wiring and all was well. I even took a few zones off the 4219 and connected them to the vista, not prob. I am not sure what else to test for and a few guys said to use a volt meter, but should I be checking? I can take a few screen shots of the tuxedo if that would help. On a side note, I have called three alarm company’s her in Sacramento and they won’t even call back after I tell them what is going on, I had no problem paying them 125 hour to trouble shot, just wanted it fixed. Pretty sad service around these parts!!!!
 
Sandjunky

I have almost the same set up. Get a list of your dip switch settings like 4219-07 1358 are on etc and maybe we can get this going this weekend. Do you have a phone line connected? If so I can remote into the panel and look at or modify your program. I would be glad to help.

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Sandjunky,

On page 2-5 the Table of Device Addresses it shows the address 07 for zones 9-16 and **(not available if zone doubling is enabled) Check to see that no zones (02-08) are doubled. If doubled is desired than start at device 8. I will assume at this point that the dip switch settings on the expanders are correct and the device addresses are enabled in the panel device programming. Make sure the addresses are unique on each expander. These are easy to double check and also verify that the EOLs are correct (1K) with ohm meter or via color code. The only other items that I can think of is that the "Input Type" in *56 zone programing is set to 2=AW (Aux Wired Zone) for any zones on an expander. Last thing I can think of is to check the ECP (keypad) bus wire for errors. A zone fault only could be a EOL issue but a "Check 107 or 108" could be a address, ECP wire, tamper or zone programing error.

Good luck!
 
Thanks Gizzmo!!!! I dont have a phone line but i have the tuxedo setup for remote login. All zones are hardwire and the both panels are setup 1-4 off and 5 is on makng that panel number 7. the second one is 1 off, 2-4 on and 5 off. the are setup for AW. is there a way to test the 4219 to see if they are good?
 
I don't think it likely to get two bad 4219s. I need to find the instructions for the 4219 to check the settings. Do you have a meter? Didn't you try to zone double earlier?

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The dip switch settings are for the most part correct. It would not have any effect on the supervision issue but switch 1 should be set to "ON" for a 300ms response. The 10ms response is for vibratory type contacts like the old window bugs. I would meter your keypad data connections to ground and compare these to the panel voltages especially the data wires. You should see about 13.56 VDC on the red, a fluctuating voltage on the green (receive) 0 ~ .3 VDC and 11~ 12.5 VDC on the yellow (send). On a good true RMS meter you will se this, on a cheap meter it may go blank when the voltage changes. I would also disable the internal tamper switch until your done via jumper TB-1 next to the first expander zone. The only other thing I can think off that would give you a "check 107" and "check 108" is if you have them connected to a power supply. If you are using a 12 volt power source other than the 21ip you must bond or connect the common (-) from the 21ip to the power supply for it to work.
 
the power that feeds the 4219 is what feeds the tuxedo, black/red port on the vista. from there i used the plug in type cables that was in the box (4 pin cable). maybe i should cut that off and hard wire it to the screw panel? i have a very good volt meter and will check that tonight. here is a bad pic of the 4219.
 

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I'm sure you're going to need an aux power supply based on the install size and hardware,but I don't know the exact specifics of your install, but touchscreens are pretty power hungry, let alone any protective devices installed.

You're going to need to disable the tamper irregardless since your boards are not in their normal enclosures.
 
So I checked the zones with a volt meter and I am getting 12.5v on the 4219 zones 1-9. Is that right? The vista zones are 3.44v.
 
Have you done a basic test yet stripping as much off the panel as possible and just using resistors across the zones? Given the number of issues you're having, I think that would be my next step (it's usually my first step)... you can also get the current draw way down in case that's the issue - that seems to be a common issue.

The tuxedo takes up to 305ma; the 4219 is 30ma; I'm not sure what else you have connected, but the max on that panel looks to be 600ma. If you have other devices hooked up, make sure you add up the current and you're within specs (includes motions, glassbreaks and smokes).
 
12 volts on a zone would be an "open" zone. Something in the 6 volt range would be normal and 0 volts would be a shorted zone. I would pull the zone wires off the expander and with the meter on the ohms scale see what is there.

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So I checked the zones with a volt meter and I am getting 12.5v on the 4219 zones 1-9. Is that right? The vista zones are 3.44v.
zones 1-9 doesn't sound right, a 4219 is 8 zones.
3. 44 is low, check your resistors, you should see something closer to 6 volts.

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Awwwwwwww this dam thing is going to be the death of me. Thanks guys, I will start from ground zero tomorrow. I know the tix takes 300ma and the 4219 are like 30ma each. So i think i have enough power, but at this point, I am lost.
 
3-5V for a panel zone/EOLR combo is within normal spec or could be a slightly high loop resistance. For the expander zone(s), I would defer to what others have suggested. As I said, I don't have a running 20P inside here to check the 4219's for loop voltages.
 
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