zWave: Cannot get new HA02's to "include"

[IVB]

I just got 2 new HA02's, but the master remote refuses to "include" them.

Anyone ever have this issue? it's weird that both of them would do this.

 

[IVB]

Well, I got it working - I had to "delete" first, then "include". Dunno why, these were never on the mesh.

But I got a new issue: The new devices aren't actually working via zWave. CQC reports an error state for them.

Ugh. Nothing is ever easy in this stupid hobby.

 

[IVB]

Hmm. Some progress, i'll report this over on CQC in case it's a CQC thing, but as I have HA02's that work fine, I doubt it.

The new HA02 appliance modules result in an error state if i set them to poll. If I don't poll them, they work fine. The old ones work perfectly though.

ChrisWalker - if you're reading this, do you know if the firmware was updated recently on these? Dunno why 2 old ones would work fine, but 2 new ones don't.

 

[ChrisWalker]

The HA02s you get today should work the same; I'm guessing that it's a range or antenna issue.

How far away are the HA02s? If you plug them in directly next to the PC, can you communicate with them? If all else fails, have you tried ThinkEssentials and if so can you communicate with them there?

Chris

 

[ASIHome]

Well, I got it working - I had to "delete" first, then "include". Dunno why, these were never on the mesh.

But I got a new issue: The new devices aren't actually working via zWave. CQC reports an error state for them.

Ugh. Nothing is ever easy in this stupid hobby.

I was told once by Intermatic that the reason that that happens is from QA testing. They include them at the factory to test them but not all of them get reset.

 

[IVB]

Yep, I plugged them in 10' away from the PC. There's no issue with communicating *to* them, they turn on/off just fine. It's when CQC tries to poll them that things go hinky.

I'll check with TE tonight/this weekend. Thanks for the reply.

 

[magrann]

I am having the same problem, I think. I just picked up 2 HA02's and I cannot get the first one paired into network. I am using a monster avl300 as master controller and have all vizia rf so far. I didn't want to open the second one until I got one up and running but I guess I might have to check it out. I am not sure how to reset the device using the monster remote. Any suggestions?