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Elk's new web page
Posted 18 August 2010 - 06:46 PM
Just my opinion.
Posted 18 August 2010 - 06:58 PM
Posted 18 August 2010 - 07:54 PM
Posted 19 August 2010 - 05:52 AM
Can't even get a manual to study before a purchase.
Would turn me off very fast to ELK products.
Posted 19 August 2010 - 07:05 AM
Posted 19 August 2010 - 12:20 PM
I registered again on the new site and am waiting for security level updates. The email I received said it's done manually. I'll see what happens.
You can access the old site by choosing the Support Menu dropdown or use this link:
Your old login info works there.
The problem there is, when you go to look at the manuals, it directs you to the new page.
Posted 19 August 2010 - 01:42 PM
Posted 19 August 2010 - 06:29 PM
Elk's M1 is by far a very expensive panel and their technical info BEFORE you buy should be readily available. I used to be a service tech for very large commercial security company before moving to China now. I have seen something like this in the past Now that I cannot access Elk has me worried about their future support policies and if I need to invest in their product line.
Posted 19 August 2010 - 07:10 PM
Posted 24 August 2010 - 04:22 PM
Posted 24 August 2010 - 04:30 PM
Edited by Kazibole, 24 August 2010 - 04:30 PM.
Posted 24 August 2010 - 08:43 PM
Posted 24 August 2010 - 09:12 PM
Elk needs to be perceived as protecting their customers, the pro installers, as much as possible.
I'd really like them to surpass HAI sooner than later.
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