I have over 50 devices now. All work well excepting the flicker issue that requires me to replace a bunch.
To the above point: they worked fine when I bought the first few. I bought another dozen or so and all well again - DOAs excepted. By the time I had one die in the wall, I had a dozen or more in already. I didn't like pulling it out; but I've only had about 5-6 failures from over 50 devices.
It's not what I'd call "reliable hardware" but I can live with the current failure rate if that's how SmartHome wants to run things. :blink:
Don't think that I don't see the irony in the above statements: all fine except that I have to replace a dozen because of bad initial build design; all fine except for the DOAs; etc. I see how silly it is.
Here's the thing:
balance; compromise; give-and-take.
If true reliable controlled lighting was my goal, I'd have gone hard-wired control, not cutting-edge. To my mind, X10 was cutting edge that never approached true market readiness (read as "hardwired reliability"). In my research, I was looking at compromise choices between Insteon, Z-Wave, UPB, and other newer stuff. As always, the stuff that's not out is the only ones with theoretical "no compromise" promise.
I'm just not that gullible any more. :blink:
Z-Wave's got its issues. UPB has its issues. Z-Wave seems to have their reliability issues behind them. UPB performance is yet to be confirmed as behind them.
Maybe I'm just a lucky one... but a working Insteon switch is a fast- and reliable-working switch that can even illuminate buttons of other switches to provide more feedback to normal people on states and such. Only X10 or hard-wired systems do that; one unreliably, the other very expensively. Insteon is relatively inexpensive and are able to overcome the major issue, however inconveniently: they'll replace the broken stuff with no questions asked. At least that's been my experience.
QA / QC needs to be fixed.
I don't think we're helping the situation when we do the "Insteon sucks" posts. Of course no-one replies. To present one's self in such an ignorant manner - and so abrasively - is to ask to be treated appropriately: which is to be ignored.
To present the situation for its strengths and weaknesses and stay focused on the few, most significant items may leave the appropriate folks
room to participate in the discussion, at least.
If the purpose is to beat them up, why would anyone expect them to show up for the festivities? :blink:
The point?
Do we have one? Ideally,
one?
Hardware reliability? The failure rates?
Design? Not having to replace because of wrong triac or whatever?
Product availability? Where's this promised device or that one?
Computer-based control? Getting all the features and reliability into the PLC and SDM and such?
How many design teams are there for Insteon?
Who heads this up?
Any chance of getting them to help us understand the priorities if we treat them with respect and expect the same of them?
I'd sure like to treat them with respect and see if perhaps I can get an audience with the right folks. Not for any reason other than to understand where they are focusing their attentions at the moment. I hope it's not on
everything at once, 'cause that's a sure recipe for failure. I'm using the products and very pleased with them - after considering the compromises. What can I expect in the future?
SmartHome? Mike? Whomever? Could we be "rewarded" for professional behavior?