Access to ElkRP and firmware updates

[hagak]

So I just got my Elk M1G and have to bench testing it and the peripherals. I wanted to do some configuration via ElkRP and make sure I had the latest firmware installed however I noticed that not only do I need to register on the ELK site to access this but I have to be approved by what looks like a manual process. What is the reasoning behind this? Not like the firmware or ElkRP software would be useful to anyone who does not have the hardware? Hopefully I get approved soon.

P.S. after doing to programming of the M1G via the keypad, I could not imagine trying to do any extensive complex setup via the keypad.

 

[Del91574]

It's a licensing thing. You don't get full access to the software, etc. unless you have a valid SN for a panel, not much different from other manufacturers.

 

[hagak]

Well they were fairly quick giving me access. So I am good. Just seems odd since the software will not be of us without the hardware, license or no license.

 

[tmbrown97]

That's true, but you have to realize the majority of their customers are dealers accessing this stuff who would have access easily; The percentage of DIYers using the product can't be that big.