Haiku Keypad doesn’t pop up when entering
- Thread starter mikeybob
- Start date
lupinglade
Senior Member
Have you changed the entry time on the controller perhaps? If so, you will need to Clear Cache from the top right action button in the About tab in Haiku.
Under what conditions should the keypad actually pop up?
I had cleared the cache and was running a quick test…I had set the area to away and allowed it to activate, and was intending to reenter through an entry/exit door but instead managed to set off the alarm by entering through a perimeter zone. The keypad popped up when the alarm went off. My expectation is that the keypad should also pop up when reentering the house through the usual entry/exit zone to allow you to disable the alarm (I’m 95% sure it worked this way when I first starting using Haiku).
Should the keypad only pop up when the alarm is triggered? Or should it also pop up when an entry/exit zone is tripped?
I had cleared the cache and was running a quick test…I had set the area to away and allowed it to activate, and was intending to reenter through an entry/exit door but instead managed to set off the alarm by entering through a perimeter zone. The keypad popped up when the alarm went off. My expectation is that the keypad should also pop up when reentering the house through the usual entry/exit zone to allow you to disable the alarm (I’m 95% sure it worked this way when I first starting using Haiku).
Should the keypad only pop up when the alarm is triggered? Or should it also pop up when an entry/exit zone is tripped?
lupinglade
Senior Member
Yes, it should also pop up when you use an entry/exit door to enter once the system is fully armed.
lupinglade
Senior Member
Ensure you have the latest version of Haiku installed. I've tested here and it seems to be popping up just fine upon using an entry/exit zone when the system is fully armed.
lupinglade
Senior Member
Try clearing the cache, then select the Status tab. Let it finish refreshing (spinner should stop spinning in the top status bar). Then run the test by arming, waiting for the count down to complete and then opening an entry zone. It's possible that Haiku did not yet load the new entry timer values when you ran the tests. Clearing the cache simply invalidates it, but the new values would only be read in when you go into a tab that displays the area info, such as Status, Security, etc.
lupinglade
Senior Member
Are you popping up any any camera or anything like that as well? If some other popup is on screen then the keypad may not be displayed.
lupinglade
Senior Member
Yes, Haiku uses this value to decide when an area started the entry countdown. What value do you have it set to?
lupinglade
Senior Member
In Haiku > Status > top left book button > Edit > your controller : do you have Local Area set to anything or is it blank?
lupinglade
Senior Member
Are you using an OmniPro II with built in security?
Does the device running Haiku beep every second when waiting for disarm (even though the keypad does not appear)?
Does the device running Haiku beep every second when waiting for disarm (even though the keypad does not appear)?