So I am awoken at 1:30am with my alarm panel going beserk, followed by phone calls from my monitoring company. Sometime in the middle of the night, one of my 3 keypads stopped working, totally shut off. The error code from my monitoring company was:
EXPANSION MODULE FAILURE-FRONT DOOR ZONE 1
I turned the ELK off and on and that didn't fix the problem BUT the two remaining keypads that work are stuck on 12:00AM and the time isn't changing.
My initial thought is that the Databus Hub somehow went bad in the middle of the night and needs to be replaced, but I am also getting loss of remote supervision errors.
So basically, I have 1 of 3 keypads totally shut down.
The remaining 2 working keypads have the clock and date stuck
I am getting a loss of remote supervision.
Any ideas as to what might be causing these issues? As a side note, I am unable to log into my panel using ElkRP as the laptop I had used is out of commission right now.
EXPANSION MODULE FAILURE-FRONT DOOR ZONE 1
I turned the ELK off and on and that didn't fix the problem BUT the two remaining keypads that work are stuck on 12:00AM and the time isn't changing.
My initial thought is that the Databus Hub somehow went bad in the middle of the night and needs to be replaced, but I am also getting loss of remote supervision errors.
So basically, I have 1 of 3 keypads totally shut down.
The remaining 2 working keypads have the clock and date stuck
I am getting a loss of remote supervision.
Any ideas as to what might be causing these issues? As a side note, I am unable to log into my panel using ElkRP as the laptop I had used is out of commission right now.