Quixote_1
Active Member
Quick update.
While I really love these 128 LED light strips, I am not enjoying my experience with the vendors. I ended up filing a claim with Paypal over the faulty light strips from Dealextreme. I guess DX is just as bad dealing with Paypal as with their customers when there is a problem, because I received a full refund from Paypal a week or so after filing the claim. I'm happy with the outcome, but I won't be ordering from them again because it's been a major pain having to deal with them.
Goodluckbuy.com is a bunch of scammers, apparently. I ordered 9 light strips from them (identical to the DX ones, but blue instead of red) and received only the LED part without the corresponding heat sinks that are supposed to mount on the backs of the LED strips. I contacted "support" the next day and finally started communicating with them almost two weeks later through MSN since responses to my emails were very delayed and confused.
After that time I was strung along for almost two weeks until I realized that I could no longer "force" a refund through Paypal because it had been over 45 days since I paid for the items (30 of which were spent waiting for the shipment to arrive). After I missed that deadline, I was told to "let Paypal solve my problem" and communication was cut off abruptly. During the time that I was "working things out" with "support", I was promised the heat sinks and told that they understood what I was referring to, and that they would be shipped in two days. Then it was always a question of waiting for someone to get back from vacation, or back from out of town on business, etc.
I got tired of hearing "wait 2 days" and told them that I would let Paypal know what was going on since I needed to protect myself before realizing I had missed the deadline. That's when they basically told me that I can go to hell.
I spent about $250 on the 9 LED strips and they are useless without the heat sinks. DO NOT BUY FROM THESE @$$#*)&s.
While I really love these 128 LED light strips, I am not enjoying my experience with the vendors. I ended up filing a claim with Paypal over the faulty light strips from Dealextreme. I guess DX is just as bad dealing with Paypal as with their customers when there is a problem, because I received a full refund from Paypal a week or so after filing the claim. I'm happy with the outcome, but I won't be ordering from them again because it's been a major pain having to deal with them.
Goodluckbuy.com is a bunch of scammers, apparently. I ordered 9 light strips from them (identical to the DX ones, but blue instead of red) and received only the LED part without the corresponding heat sinks that are supposed to mount on the backs of the LED strips. I contacted "support" the next day and finally started communicating with them almost two weeks later through MSN since responses to my emails were very delayed and confused.
After that time I was strung along for almost two weeks until I realized that I could no longer "force" a refund through Paypal because it had been over 45 days since I paid for the items (30 of which were spent waiting for the shipment to arrive). After I missed that deadline, I was told to "let Paypal solve my problem" and communication was cut off abruptly. During the time that I was "working things out" with "support", I was promised the heat sinks and told that they understood what I was referring to, and that they would be shipped in two days. Then it was always a question of waiting for someone to get back from vacation, or back from out of town on business, etc.
I got tired of hearing "wait 2 days" and told them that I would let Paypal know what was going on since I needed to protect myself before realizing I had missed the deadline. That's when they basically told me that I can go to hell.
I spent about $250 on the 9 LED strips and they are useless without the heat sinks. DO NOT BUY FROM THESE @$$#*)&s.