For those of us who strongly prefer to purchase our hardware via knowledgeable dealers the Insteon Icon line is apparnetly no longer available via this route once the current dealer supply is depleted.
I needed a few more Icon relays (some to replace dead ones that have to be returned) for small loads such as bathroom fans, and tried to order them yesterday from Automated Outlet. Received a return email reply from AO that Smarthome would no longer sell the Icon line through dealers.
So, given that the rest of my house is now almost all Insteon and I'm thus invested in this technology, I just had to order 5 switches from Smarthome. I'm kicking myself for that, but I have no other choice unless I switch to another technology, which I just don't have the time to investigate and support.
One of the reasons I invested in the Insteon line was that I could buy the FULL product line from a dealer I trusted. With decisions like this, I'm going to actively look for ways NOT to spend money with Smarthome.
I needed a few more Icon relays (some to replace dead ones that have to be returned) for small loads such as bathroom fans, and tried to order them yesterday from Automated Outlet. Received a return email reply from AO that Smarthome would no longer sell the Icon line through dealers.
So, given that the rest of my house is now almost all Insteon and I'm thus invested in this technology, I just had to order 5 switches from Smarthome. I'm kicking myself for that, but I have no other choice unless I switch to another technology, which I just don't have the time to investigate and support.
One of the reasons I invested in the Insteon line was that I could buy the FULL product line from a dealer I trusted. With decisions like this, I'm going to actively look for ways NOT to spend money with Smarthome.