Premise Nuvo Grand Concerto in Premise

[Shinyshoes]

I have a Nuvo Grand Concerto in my house and am having problems getting it working in Premise. I hooked up the serial port to an Edgeport/8 Serial to USB adapter and plugged the edgeport into my computer. To ensure connectivity, I tested the Nuvo by using the Configuration utility. I initally had problems where I could download the configuration but would get communication errors when I tried to upload the changes back to the GC, but since I unchecked the "Slow Serial Connection" menu item in the configurator it is working flawlessly.

I have started a blank premise installation and loaded the GC driver that is in the Premise Downloads section here on Cocoontech. I assigned it the correct Com port. Now when I change settings on the grand Concerto in the Devices tab of premise the Grand Concerto rarely reacts. For example, I tried changing the volume in premise on a zone that was already on but the volume only changes on the Nuvo about 1 out of 25 tries. I have never successfully turned a zone on or off using premise.

I wondered if the Edgeport was the problem so I tried using a generic radio shack USB to Serial cord and get the same results. I do not have a native serial port on this motherboard.

I am new to Premise but I don't think I am trying to do anything extraordinary.

Any ideas?

 

[georgejm]

I use Keyspan USB to serial adapter with my Grand Concerto and it works great! Since you have the configurator working, you might want to make sure the serial port settings within the GC are the same as what the module expects (57600,8,1,N).

 

[samgreco]

Just for reference, I have been using an Edgeport/8 with Premise for quite some time with absolutely no issues on 4 different RS232 devices. So I would look at setting first.

John's suggestion about the port settings is definitely the first place to start.

 

[Shinyshoes]

Yes, I left the default settings in that came in the driver. Attached is a screenshot. Any other thoughts?

 

[Shinyshoes]

I just re-read your reply John and maybe I am misinterpreting what you are saying. Are you saying that there is a way to change the serial port settings in the Grand Concerto itself? or are you saying to make sure the premise driver has those settings in it? I didn't look very hard through the configurator software, so maybe there is a way to double check the settings in the GC itself........

 

[georgejm]

I just re-read your reply John and maybe I am misinterpreting what you are saying. Are you saying that there is a way to change the serial port settings in the Grand Concerto itself? or are you saying to make sure the premise driver has those settings in it? I didn't look very hard through the configurator software, so maybe there is a way to double check the settings in the GC itself........

 

[georgejm]

My bad. The gc configuration utility doesn't have a place to change the serial settings. But, it's probably worth checking what windows thinks the settings are when premise is running. Also, look at port spy to see if premise thinks it's talking on the port.

 

[Shinyshoes]

Ok, I had a little time to poke around this weekend and I found that if I unplug my T2 Tuner from the Nuvo Network then the Premise commands work much better. I checked the port spy and it seems like when the T2 is plugged in (and on) it is constantly spitting information down the serial cable (presumably with the current song information) and premise doesn't have a chance to send any commands. Does anyone else have any Nuvo-net devices (tuners, ipod docks, music ports, etc.) plugged in and can still control everything from premise?

Also, how do you get the current song information if the tuner isnt plugged into the nuvonet?

Thanks

 

[Shinyshoes]

I did some more testing last night and with my tuner plugged in to the nuvo-net, the port spy shows that premise is only trying to send the command to the concerto half the time.

Is there anyone out there that has any nuvo-net devices? can you control your concerto consistantly with the nuvo net device reporting song information?