Strange Insteon Behaviour

[Mike]

I had a situation occur with one of the bedroom light switches (switchlinc dimmer v2 (Insteon)) where it would not turn off, dimming from a linked control linc would not work, and local dimming was strange. I've had it in for a few weeks now I think.

I reset it and it seems to work again, but has anyone seen this behaviour? This is the first time I have seen it happen, and I was curious if it is a known problem that has been corrected in later versions? (I'll have to take the plate off to see the version if that will mean anything).

 

[AccessX10]

Mike,

I had this happen with a Relay after a power outage. A reset cured the problem and it hasn’t happened since. I'll check the version later tonight.

 

[gregoryx]

I've had two issues, but not this one.

I had one switch die. Worked for a couple of days; then quit.

I have another strange thing: one switch FLASHES every now and then.

I can recreate the flash 100% of the time from the buttons of any Keypad Linc , but all other switches have no affect.

The affected switch is a 1000w Switch with a load of less than 700w, FWIW.

 

[Mike]

That switch started acting wierd (would not dim for 3 or 4 taps, but then would work).

I'm going to RMA it. I didn't bother taking the plates off to check the version since I need to remove it now. I'll note what it is when I get it which version it is. The other ones that are installed have not had anything like this happen.

I just replaced the faulty Icon switch (paddle would stick on top and bottom) yesterday, so that one seems to be back in operational order again.

 

[Rupp]

I'm starting to question the quality of these Insteon switches. I have had 5 die already. 4 on delivery and one lasted about 2 weeks.

 

[Madcodger]

I had one DOA Icon out of the 18 or so I bought. The V2s have been fine so far, but I have fewer of them. Then again, I had some bizarre behavior out of Switchlinc relays with X10 at times.

I'm holding back on judgement for now, but sure hope we don't have quality issues here. I really like the concept of Insteon, and hope it is successful.

 

[Herdfan]

Early Insteon switches had a resistor issue that supposed to be fixed by mid-October. These switches would just die for no reason. I have replaced around 15 or so of them. No problems from SH with one exception of a FNG who didn't know about the issue and wanted to test them before he would agree to a replacement. A call to another tech rep got the issue corrected and he was explained the issue.

 

[Mike]

I'm starting to question the quality of these Insteon switches. I have had 5 die already. 4 on delivery and one lasted about 2 weeks.

Were those the original switches (when they first came out)? I've been more forgiving consider it is a new technology and there have been no issues returning them. I've only had a few be bad (this will make my third out of around a dozen (although some have not been installed yet). They have also lowered the price, which was another positive.

Had this been out for a year or two I'd be expecting something different however.