I have an Uplink 2500EZ in an ELK-P983 (Enclosure and power supply). The Elk-P983 is mounted next to my 42" Leviton enclosure that holds my security panel. The ELK-P983 is mounted at a point where it's just above ground level, however the wall behind it is concrete as it's in the basement. I have knocked out one of the round knock-outs on top of the ELK-P983, and have the antenna coming through that knock-out so that the unit isn't in a metal enclosure searching for signal.
This apparently isn't enough. When the 2500 is mounted in the enclosure, it does not connect (shows a fast-blinking light on the right). As soon as I unscrew it from the enclosure, and set it on top of the enclosure, it goes to connected (shows a slow-blinking light on the right).
Here's the dilemma:
I'm located within the city. I was told that AT&T provides services for Uplink, and I was talking on my AT&T phone from the same room the entire time that I was troubleshooting this, so I know that there's signal (maybe just weak?).
Thanks!
This apparently isn't enough. When the 2500 is mounted in the enclosure, it does not connect (shows a fast-blinking light on the right). As soon as I unscrew it from the enclosure, and set it on top of the enclosure, it goes to connected (shows a slow-blinking light on the right).
Here's the dilemma:
- I don't want to relocate the ELK-P983 enclosure, but I want signal for the 2500 (it's my backup communication).
- Does anyone have any recommendations for an antenna (or another idea to get better signal)? If I get about 24" higher (into the floor joists), I'll be above the concrete wall.
I'm located within the city. I was told that AT&T provides services for Uplink, and I was talking on my AT&T phone from the same room the entire time that I was troubleshooting this, so I know that there's signal (maybe just weak?).
Thanks!