WC8 web page does not connect to IP

[tparvais]

Hello
 
since some times, my WC8 didn't connect anymore with my router. Can't ping, Can't browse admin page
 
On ethernet port, status leds are blinking, seems to have a Layer-1 active link.
 
If I disconnect my 1-wire DS1820, it works.
 
Any idea ?
 
Thank you
 
Thomas

 

[CAI_Support]

Which hardware revision and firmware revision, please let us know.
If disconnecting DS18B20 made it work, did you try to replace that temp sensor with another one to see if the problem persist?

 

[tparvais]

Which hardware revision and firmware revision, please let us know.
If disconnecting DS18B20 made it work, did you try to replace that temp sensor with another one to see if the problem persist?

Hello
This is v03.00.07
 
it works with a unique DS18B20. but sometimes, it works also with the ones that make IP down
 
what is the link between TCP/IP and DS18B20 ?
 
Tx

 

[CAI_Support]

Was that hardware rev 2.0.2 board?  That board does not have any firmware update.  There is no relationship between temp sensor and TCP. All board in 2.2.2 and new 2.3.x boards are having new firmware updates.  We do not have any firmware update for 2.0.2 board, due to its ROM size too small.
 
2.0.2 hw rev temp sensors require to have modification on temp sensor to provide 5V supply, which is no longer required on hw rev 2.2.2 and 2.3.x boards.

 

[tparvais]

Was that hardware rev 2.0.2 board?  That board does not have any firmware update.  There is no relationship between temp sensor and TCP. All board in 2.2.2 and new 2.3.x boards are having new firmware updates.  We do not have any firmware update for 2.0.2 board, due to its ROM size too small.
 
2.0.2 hw rev temp sensors require to have modification on temp sensor to provide 5V supply, which is no longer required on hw rev 2.2.2 and 2.3.x boards.

 
Hello
 
indeed, this is a Rev 2.0.2 board. What should I do ?
 
Thank you
 
Thomas

 

[CAI_Support]

Maybe you could consider to purchase a new board to try, if that possible.

 

[tparvais]

Maybe you could consider to purchase a new board to try, if that possible.

 
I have a spare WC8 Rev 2.2.2 and a spare WC32 Rev5.0 (beta I think...)
 
Are they better ??
 
Thank you
 
Thomas

 

[CAI_Support]

Rev 2.2.2 can be updated to latest firmware, it should be a lot better than 2.0.2 board.

 

[CAI_Support]

Do you have chance trying your rev 2.2.2 WC8 or WC32 boards?  Both of them can update firmware to the latest one.  Please update their firmware by clicking on help on its GUI, you will find that linked to our web site with download link. The new WC8 2.3.8 rev board has a lot improvements over rev 2.2.2, but we still support rev 2.2.2 board.

 

[tparvais]

Do you have chance trying your rev 2.2.2 WC8 or WC32 boards?  Both of them can update firmware to the latest one.  Please update their firmware by clicking on help on its GUI, you will find that linked to our web site with download link. The new WC8 2.3.8 rev board has a lot improvements over rev 2.2.2, but we still support rev 2.2.2 board.

 
Hello
 
I've tried to connect my Rev 2.2.2. Firmware is v03.02.15 so I think impossible to upgrade locally... :-(
 
My WC32 is HW REv5. I think it is a beta board... there are small red wire added manually.
 
SW  v04.02.00. I succeed to upgrade to 4.02.19.
 
I had for both to do a factory reset. I'm continuing my testing with these old boards.

 

[CAI_Support]

We still offer update service to rev 2.2.2 board. There is a $10 cost for compensate shipping and handling if you are in US

 

[tparvais]

We still offer update service to rev 2.2.2 board. There is a $10 cost for compensate shipping and handling if you are in US

 

We still offer update service to rev 2.2.2 board. There is a $10 cost for compensate shipping and handling if you are in US

 

We still offer update service to rev 2.2.2 board. There is a $10 cost for compensate shipping and handling if you are in US

 
Living in Belgium... I'm afraid with taxes... When I ordered these boards several years ago, I paid them twice...
 
Thank you in any case !