zenix said:I have seen the "Platinum App Bridge", pictured here on the third page of that PDF, is that the one you got? Small black box with light strip, has only ethernet connection - no RS-232, and while most of the time it seems to work OK, every once in a while it starts dropping connections - every five minutes or so. As a result, two way integration with it isn't completely reliable.
http://www.hunterdouglas.com/assets/pdf/PlatinumAppSoftwareGuide.pdf
My understanding is that you can make a cable that will allow rs-232, see this:
http://advanceblindsanddrapery.com/AdminCenter/FileHandler.ashx?ID=10979
But, I've never tried that, so it might not work. I agree that it is not super reliable, but I've for the most part solved that with my python script. It sends keepalive packets, and if it gets disconnected, just restarts. That seems to do the trick.
I wish the new technology was backward compatible, that seems a lot better.