Recent content by jaysonc

There are 2 possible causes for this. Both have easy resolutions.   To differentiate between the 2 causes you first need to verify if you are able to DISARM the M1 from eKeypad. Do not assume that if you are unable to ARM then you must also be unable to DISARM. It is possible to do one and not...

I apologize for the confusion this update has caused for some people. System configuration data was not lost but  a few tweaks may be required to get eKeypad to make the most of our new profile management feature added in this update.   The new profile feature allows any set of configured...

Another big update is now available for eKeypad. Available today is a new update. Changes in this update include: - Added support for Philips Hue LED colored lighting (eK ISY and eK Pro) - Added support for profiles (device associations)  - Added a failsafe mode (see device settings app)  -...

I apologize for the confusion this update has caused for some people. System configuration data was not lost but  a few tweaks may be required to get eKeypad to make the most of our new profile management feature added in this update.   The new profile feature allows any set of configured...

Mitch, It was a coincidence. We say the temporary web site outage as well which appears to have been a hosting provider outage. It has been resolved. eKeypad does not require any server component to operate. All connections area made directly to your equipment. Below are a few of the most...

The log function is only visible through the "Elk Module" which is included automatically in eK M1 and eK Pro. This module is a paid upgrade for eK Alarm.   You will find it by default toward the bottom of the More tab. Please note that it is also possible to hide the log view in the overview...

Yes. eKeypad Pro can control multiple M1 panels. I know of some installers that have almost 40 configured.   eKeypad also support an optional full consolidation mode allowing you to intermix the details from both systems so you can easily see the status of both systems at a glance. This option...

eKeypad v2.12.2 is now available on iTunes   We have had a few releases since the last forum update (v2.10.0) but the list of changes in eKeypad  v2.12.2 is a big one. It has kept us very busy, sequestered at times and even now I am watching another sunrise.   We have also created a twitter feed...

Elk M1 Gold, UPB Lighting, RCS thermostats and eclectic mix of IP Cameras and DVRs.     Running on a mix iPhones, iTouches and iPads. All hand held for now.    Everything is eKeypad except the background images on the blueprint. Photoshop and some dedicated online floor plan creation software...

We have tried to make blueprints very easy to use. Once you turn the iPad to the landscape orientation you will see (an empty at first) blueprint screen. Touching and holding a finger on the screen for 4 seconds will activate edit mode. While in edit mode there is a help screen that outlines...

Another big eKeypad release is now available in iTunes. The fully graphical interface (Blueprints) continues to be a popular feature in eKeypad. With this release we have extended it in several new ways. - Added an idle timeout feature to automatically switch multi-screen blueprints back to...

Fred, You are not restricted to only using a dynamic DNS in eKeypad. However, it is very common to do so as most people receive dynamic IP Addresses from their ISP. If the address your ISP provides to you changes, then it will beak your configuration in eKeypad. There are a number of way to...

Swancoat, Based on your emails your connection could be failing at several steps. 1. XEP internal IP Address. This should be set to a static IP Address. Double check the "Default Gateway" field. It should be set to the internal IP Address of your router. 2. Verify your port forwarding...