Any Members in Southwest Michigan Area That Can Lend a Hand?

[klangst]

I have an ELK M1 Gold system that I purchased new 7 years ago for a new home I was building.  This is of course one of those instances where I had the equipment but did not get it installed until years after I purchased it.
 
I am having trouble with the setup of the system.  I am having issues with the keypads (one of them seems to work fine, but the other just shows Lost Comm) and the siren constantly alarms as soon as I turn on the system.
 
I am hoping there is someone in the Southwest Michigan area that may be able to lend a hand and if not, could direct me to a professional in the area.

 

[Del91574]

Sounds like you need to address the second keypad or possibly data wiring.
 
You can leave the siren disconnected until you have it programmed and functioning properly.

 

[klangst]

I am trouble shooting the second keypad.  I found that I had two of the wires in the RJ-45 connection (I am using the data hub) mixed up.  I fixed that, but it still shows Lost Comm.  Being that the wires were mixed up when I first hooked up the system, would I need to "un-enroll" the keypad and re-enroll it or does that happen automatically?  I did change the Keypad address to 2 vice 1 for that keypad.
 
Also, does a low battery cause the alarm to sound?  Being that the battery is 7 years old, I would assume that needs to be replaced as the Keypad that does work shows low battery on it.
 
One other thing, I have not been able to connect the M1 to my computer yet as I am waiting on a Serial to USB cable that should be here Thursday.  Should I be able to hook up that Keypads and get them working without doing anything with the software?

 

[klangst]

I was able to go through the working keypad and un-enroll/re-enroll the bus and it found both keypads, so now both keypads are working.  Now I just need to get the alarm to stop constantly alarming.  I definately need to learn a whole lot more about all the features and options.  Hopefully using the software will make this much easier.

 

[Del91574]

More details would need to be known as to why the siren is going off...could be multiple items including zones in alarm or other items.
 
Your battery is garbage.