Read up on speech in the M1 . You can use any built in phrase in the +Automation +Voice tree, the words you programmed for the zone itself, or some phrase you build in Miscellaneous. You can also record your own custom message with your own voice via the telephone... Here's an idea - load the Elk Manual Online instead of the paper copy. Then you can easily search for words in the pdf like speech, voice, etc and you can quickly locate all the good info the Elk folks took a long time to write . Don't get me wrong - don't mind helping, but you can probably get faster help and greater satisfaction by looking it up and learning (that's the same advice I always give my son and employees! ). We are always here to help with anything you don't understand.