rothschildp
New Member
I installed my M1G a month or two ago and I noticed that it will not exactly seize the phone line. If I call my home from my cell and I am in a "conversation" then set off an alarm the panel will NOT hang up the call and call the alarm company. It will patiently wait until I end the conversation, then call out. If I hang up the home phone but not the cell, the panel will send the modem tones to the cell. My last alarm would force the home phone to go on hook for a settable amount of time to make sure that the call was truly hung up, then place the CS call. That prevents someone from calling your home phone right before setting off an alarm. It also makes sure that if anyone is at home and on the phone, that their call is disconnected so the CS can be notified.
I checked to make sure that the phone line is wired correctly, with the telco line and house phones not switched. I am using plain old telephone service, not VOIP or Internet. The panel responds correctly to phone control commands from inside and outside. The line-seize LED and dialer LED do not come on while the panel is waiting for the house phone to be hung up, and do come on after the "human" call ends and the CS call starts. The only other oddity I noticed is that I am not sure that I get a notification of a phone failure (but maybe I didn't pull the phone line out for long enough, only a minute or so) and that I have the CS programmed as telephone #2 (nothing is programmed as #1, I used that for testing then deleted #1). Putting a "D" in the phone number doesn't make a difference, since I am not trying to make it wait for a dialtone, I am trying to make it hang up for a few seconds so that it gets one.
Any ideas on what could be causing this? I don't see how it could be my rules programming, since this seems like part of the hardware. My M1G panel is too polite to seize the line, and waits quietly for the ongoing call to end!
I checked to make sure that the phone line is wired correctly, with the telco line and house phones not switched. I am using plain old telephone service, not VOIP or Internet. The panel responds correctly to phone control commands from inside and outside. The line-seize LED and dialer LED do not come on while the panel is waiting for the house phone to be hung up, and do come on after the "human" call ends and the CS call starts. The only other oddity I noticed is that I am not sure that I get a notification of a phone failure (but maybe I didn't pull the phone line out for long enough, only a minute or so) and that I have the CS programmed as telephone #2 (nothing is programmed as #1, I used that for testing then deleted #1). Putting a "D" in the phone number doesn't make a difference, since I am not trying to make it wait for a dialtone, I am trying to make it hang up for a few seconds so that it gets one.
Any ideas on what could be causing this? I don't see how it could be my rules programming, since this seems like part of the hardware. My M1G panel is too polite to seize the line, and waits quietly for the ongoing call to end!
