Hi guys,
Long time reader, first time poster. I haven't found any posts that cover my particular issue so I'm hoping it's not a dead end...
I have an M1EZ8 security and home automation controller that I bought a little over a year ago that I've only just finished setting up. Now that it's all up and working I attempted to connect the M1XEP Ethernet interface that I bought with the setup but am having no luck. It's worth noting that I have the NESS product version of all these systems, however it appears that they are all exactly the same as the ELK products. The installation manuals are even the same, with the exception of the company logo.
I'm getting no network response whatsoever from the device when powered up. I can't even get it to respond to a ping.
I've tried both running it through a router and setting DHCP on the M1XEP as well as static IP with a direct connection to my PC. My manual calls out the static IP as 192.168.0.251 but this gives no response when plugged in directly to my PC. I've also tried multiple straight through and crossover cables with no luck.
As a last ditch effort I ran a script to hit all IPs in the 192.168.0.XXX subnet with no response either.
What is strange is that the device behaves as though everything is working, the lights blink as expected, it responds as expected with the static/dhcp jumper, network lights on the port blink like normal but I can't seem to get a response from the device.
Seeing the green lights blink on the network port when plugged in to my PC made me think it is probably communicating in some way but wireshark didn't show anything interesting.
I'm all out of ideas, this device is brand new and should have been working. I'd appreciate any thoughts.
Cheers.
Long time reader, first time poster. I haven't found any posts that cover my particular issue so I'm hoping it's not a dead end...
I have an M1EZ8 security and home automation controller that I bought a little over a year ago that I've only just finished setting up. Now that it's all up and working I attempted to connect the M1XEP Ethernet interface that I bought with the setup but am having no luck. It's worth noting that I have the NESS product version of all these systems, however it appears that they are all exactly the same as the ELK products. The installation manuals are even the same, with the exception of the company logo.
I'm getting no network response whatsoever from the device when powered up. I can't even get it to respond to a ping.
I've tried both running it through a router and setting DHCP on the M1XEP as well as static IP with a direct connection to my PC. My manual calls out the static IP as 192.168.0.251 but this gives no response when plugged in directly to my PC. I've also tried multiple straight through and crossover cables with no luck.
As a last ditch effort I ran a script to hit all IPs in the 192.168.0.XXX subnet with no response either.
What is strange is that the device behaves as though everything is working, the lights blink as expected, it responds as expected with the static/dhcp jumper, network lights on the port blink like normal but I can't seem to get a response from the device.
Seeing the green lights blink on the network port when plugged in to my PC made me think it is probably communicating in some way but wireshark didn't show anything interesting.
I'm all out of ideas, this device is brand new and should have been working. I'd appreciate any thoughts.
Cheers.