About a month ago I put in a new M1G. I was replacing a cheap old DSC system that was free with monitoring from my original monitoring company. I pulled out the old panel, but re-used the existing sensors, plus added a wireless board and some wireless sensors. The original hardwired zones (not surprisingly) had their EOL resistors at the panel. I simply removed the existing resistors, and set all the sensors up as NC. I've been having some theft problems in both my detached garage, and in the storage room in the back of the garage in the rental house I have next door, so that's why I added the wireless card and wireless sensors... I wanted a quick way to get them monitored, as I was going on vacation a week after installing the panel.
Anyway, the first day of my vacation, I got an alarm call from the monitoring company. Fortunately, it ended up being a false alarm, but I could never figure out what tripped it. It was the front door that tripped, which has never had false alarms in the previous 10 years with my old panel. Today I had another false alarm... both the front door AND a slider at the back of the house. Went home, and again, everything is secure. There are a couple of odd coincidences between these two false alarms. The biggest of which is both false alarms had one of the wireless zones being tripped at the exact same time as the zones that are causing the alarm. Because the garages aren't fully secure, I have them set up as "silent alarms", and I have them set up with the monitoring company as "log only", so those zones on their own don't trigger alarms (but I have a way of knowing when there's motion out there). The other odd coincidence is that neither of these events caused the M1 to report the alarm directly to me. I have it set up to call my cell, email me at work, and send a txt msg to my cell. None of that happened with the false alarms, I only knew because it DOES report to the monitoring company. I have had a real false alarm (roommate tripped it accidentally), and on that occasion, the calls/messages worked immediately.
Reviewing my log, I have had a couple of instances of the garage zones getting tripped, and working like they should: only that zone is reported, and the monitoring company only logs it (because that's what I've instructed them to do). I really don't think my house door sensors are getting tripped - the coincidental trippings of the wireless zones at the exact same minute just make it too suspicious. But I have no way of knowing if the wireless zones really did trip, and for some reason that's causing the panel to also THINK the house doors are getting tripped, or maybe NOTHING is tripping, and the panel is just completely wrong. Perhaps I've got something configured funny that's causing this, but I just don't know what it could be. Any ideas? FWIW, both the front door and back door are configured as time delay perimeter zones, if that makes any difference. Attached is a scan of the two portions of my log that show the trippings (I couldn't find any way to export the log, only print it, which I then had to scan).
Anyway, the first day of my vacation, I got an alarm call from the monitoring company. Fortunately, it ended up being a false alarm, but I could never figure out what tripped it. It was the front door that tripped, which has never had false alarms in the previous 10 years with my old panel. Today I had another false alarm... both the front door AND a slider at the back of the house. Went home, and again, everything is secure. There are a couple of odd coincidences between these two false alarms. The biggest of which is both false alarms had one of the wireless zones being tripped at the exact same time as the zones that are causing the alarm. Because the garages aren't fully secure, I have them set up as "silent alarms", and I have them set up with the monitoring company as "log only", so those zones on their own don't trigger alarms (but I have a way of knowing when there's motion out there). The other odd coincidence is that neither of these events caused the M1 to report the alarm directly to me. I have it set up to call my cell, email me at work, and send a txt msg to my cell. None of that happened with the false alarms, I only knew because it DOES report to the monitoring company. I have had a real false alarm (roommate tripped it accidentally), and on that occasion, the calls/messages worked immediately.
Reviewing my log, I have had a couple of instances of the garage zones getting tripped, and working like they should: only that zone is reported, and the monitoring company only logs it (because that's what I've instructed them to do). I really don't think my house door sensors are getting tripped - the coincidental trippings of the wireless zones at the exact same minute just make it too suspicious. But I have no way of knowing if the wireless zones really did trip, and for some reason that's causing the panel to also THINK the house doors are getting tripped, or maybe NOTHING is tripping, and the panel is just completely wrong. Perhaps I've got something configured funny that's causing this, but I just don't know what it could be. Any ideas? FWIW, both the front door and back door are configured as time delay perimeter zones, if that makes any difference. Attached is a scan of the two portions of my log that show the trippings (I couldn't find any way to export the log, only print it, which I then had to scan).