Omnitouch 7 tries forever to establish connection to cameras - never connects

payele

Member
Hi all,
 
I have an Omnipro II installation i'm wrapping for a client that has gone quite well considering how complex (for me) this one is.
The problem is that the 6 vivotek 8000 series cameras will not come up on either of the 2 touch screens.  All I get is a black screen which claims to be "establishing connection".
 
The cameras are not yet password protected, so I know that isnt the issue.
The cameras are on a dedicated POE switch which has only the cameras and Omnitouchs on it.
The camera images can be brought up on the VLC viewer that I use to test the streams.
The Cameras are all configured to JPEG and can even be found on my phone if I enter the IP 
 
I've tried calling support for both HAI and Vivotek and no help.  Both agree that it should be working fine, but all I get is a black screen suggesting it is "establishing connection" and furtive glances from the homeowner.
 
Please help!!!
 
If this factors at all... the system also has 2 expansion enclosures, notification board, a keypad, 2 russound MCAC5 controllers and a few other things that have all worked fine.
 
 
Thank you, turned out to be a typo in the IP.  All good except that I had to downgrade firmware from 1.8 to 1.7 to prevent the screens from restarting every time I access a camera.
 
Do not upgrade to 1.8!  Its very unstable!
 
hii there.. i sign up with you yesterday i really need help for ip cameras to communicate with hai home automation...
i really need help to get my ip camera working on hai home automation..camera model number DS-2CD2112-I  by hik vision..here are the spec of the camera..

1)
Video Compression: 

H.264/M-JPEG

2)
Protocols: 

TCP/IP, HTTP, DHCP, DNS, DDNS, RTP, RTSP, PPPoE, SMTP, NTP, UPnP, ICMP,IGMP,SNMP, FTP, 802.1X, QoS, HTTPS


so basically it supports both mjpeg and h264.. could somebody help me out to enter info in pc access software under extender set up..
in ip cameras set up i entered info
name: demo 1
type: mjpeg
url: http:// 192.168.x.xx:port/streaming/channels/102/httppreview
number: one
fps: one
quality: high
resolution: 640x480
user: (default user name)
pass: ( default password)


AM I MISSING SOMETHING?
 
 
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